Yes. Based on the roaming agreement between UM and celcom, celcom allows UM users to roam on their 2G (GPRS/EDGE) network only.

This post has been edited by hebe87: Nov 5 2011, 08:20 PM

Did you receive any sms from U mobile or your current telco?
If not, you should have refer to the service agent/service centre that did MNP for you.

Usual events in the MNP process
1. Once UM receive your MNP application, they should send a sms to you telling that they have received your application and are working with the MNP.
2. After that, few hours/mins before you are transferred to UM, you will receive sms from both UM and your current telco that you will be MNP-ed any time and if no more signals from your current sim card, change UM sim card.
3. Last sms, welcome message from UM and good bye message from your previous service provider.

4 or 5 MNP done by you, sifu...

Ya, they are having 42mbps at certain area. The problem is, not every single device/smartphone can support speed up to 42 mbps.. Most smartphones nowadays support download speed up to 10mbps, while usb modem 7.2mbps.

42mbps modem is not cheap..




off topic: digilife is reliable MNP agent here.. highly recommended

i think digi is aware of the current situation (many digi prepaid customer mnp to UM). So they have amend the rules for share a top up.. if i'm not mistaken, digi easy prepaid is not allowed to transfer their credit balance to other mobile number, while digi best prepaid plan allow transfer of RM40 each MONTH only.. do check it and see if i'm wrong

*edited RM40..

This post has been edited by hebe87: Nov 9 2011, 08:43 PM

ya, thats why i tell my frens on digi easy prepaid, juz finish using the balance to buy fb credit before they mnp coz no where else they can use it...

is the RM200 in your balance or in your freebies?

if its in your balance, can transfer to other max RM40 per month

in this case, call UM service line. or u can just wait for few hours maybe the problem will be solved

wait tmr and see. usually the plan details will be updated on the next day after the balance get deducted. and hence, you get extra 1 day FOC

Because in between u have got 5 connections. even though no data used for that particular 5 connections, you will still be charged.

Better turn off your phone's mobile internet or just change to unlimited data plan.

Wrong! the rm28 unlimited mobile internet plan will renew automatically at the end of the subscription, provided you have enough balance in your account.

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Added on November 22, 2011, 1:24 amit is available by domestic roaming on celcom 2G network, where you only can get GPRS/EDGE connection
no 3g coverage yet as of now

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Added on November 22, 2011, 1:27 amYou still entitle for free calls up to 60mins per day to her under this circumstances. she is considered under U mobile network (really does not matter whether it is UM 3G or UM domestic roaming network)

This post has been edited by hebe87: Nov 22 2011, 01:27 AM

I had this experience before. Just call the customer service line, tell them that you have just changed telco/mobile service provider recently, and request them to forward your case to their technical/Internet banking team. Usually it can be solved within 1-3 working days. (customer service will give the 'standard' answer of the problem will be solved within 2 weeks.)

Lately experience intermittent problem with U Mobile - I can't make outgoing call! Each event last about 30 minutes, during peak hour! It occurs several times per week

To clarify the terms:

Unlimited - No extra charges no matter how much bandwidth you use
FUP "Fair usage policy" - Upon reaching certain quota/if you are heavy user, telco reserves their right to throttle/manage your speed

UM roaming contract with celcom has been taken over by maxis?

btw, UM is going to be listed at KLSE this year. hopefully their promotion remains...

Reload RM30, account validity extends by 90 days.

RM28 internet plan is subscription based package which valid for 30 days

not likely they wana roam with maxis 3g..

the cost is high

Not always works this way.

Sometimes, prepaid do come with more promotions. than postpaid.

100 mins get deducted first, then only entitle to free calls

Noted since 1 month ago can roam on maxis 2g network already. Base on my own network search
Umobile2g = celcom 2g (provides edge speed)
U Mobile = Maxis 2g (provides gprs speed only)

means after this we will be roaming on maxis 2g, with gprs speed only? this is sad...