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Unifi Official TM UniFi High Speed Broadbrand Thread V10, FREE Installation Fee & SAVE RM200!!!

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foosh888
post Apr 16 2011, 12:17 PM

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QUOTE(pr0di9y @ Apr 15 2011, 08:46 AM)
Bro you staying at Bandar Puteri right?

If so are you at your computer around 8:00PM/10:00PM onwards to 12:00AM/1:00AM? cause I've been experiencing some slow down on the download speed recently... sad.gif
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Hi there,
I am in Bdr Puteri and have been facing terrible speeds in the evenings for the last couple of weeks. Called Unifi and was told server problem due to migration. Other time I called they said cable problem. Called yesterday, they said have to check dunno what is happening - Different people giving different answer. Half the time no one picks up the damn line for my complaint. Hope they fix it soon cos it's really pissing me off. I am tempted to file official complaint with MCMC. Why do we have to pay in full when they don't fulfil their end of the contract. Pure BS.
foosh888
post Apr 16 2011, 07:36 PM

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QUOTE(pr0di9y @ Apr 16 2011, 04:16 PM)
diaf plz ! lol...

foosh888, don't know what the heck they are doing but I would suggest you to do the report to MCMC. I got some inside source they are doing a migration as you mention but it won't be that soon as we all thought... FOL...
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Actually managed to speak to someone who works inside TM. He said there are so many complaints already, so mine will be just another piece in their already big pile of sh*t. He laughed when I told him abt complaining to MCMC - it'd be a case of same shit, different toilet. Just did another speedtest, now running@ 0.23Mbps. Damn, my grandma can deliver messages faster! LOL!

He also said that we can actually ask for rebates if we complain to the billings department with proof of slow speeds. Can anyone advise how I can monitor the speed automatically in list form instead of having to screen capture fr speedtest every time. Thanks.

Hope everyone else is having better connections...

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