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Unifi Official TM UniFi High Speed Broadbrand Thread V10, FREE Installation Fee & SAVE RM200!!!

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XPS
post Apr 17 2011, 12:47 AM

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QUOTE(LightningFist @ Apr 16 2011, 11:13 PM)

My questions are:

1. Is this normal for a new Unifi user (i.e. will this go away shortly/eventually)?

2. Why is one laptop working great while the other is suffering terribly right now despite being usable earlier in the evening, though both are equally far from the router (moreover, the laptop I am having problems with is newer)?
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1. Not that I had noticed. I actually ran speedtests to local and US reference sites when the installation was complete and TM contractors were there with me.

2. My guess is a combination of DIR-615 having weak signals and walls, furniture etc may have different effects on signals. Also too many wifi networks in most urban homes nowadays and the fact the 2.4Ghz spectrum supports only 3 bands. Anything more is going to have some interference big or small. Some vendors 802.1n routers uses dual channels ie. 2 bands which makes it even more congested. Your other option is to go to the 5Ghz spectrum which is free from congestion at the moment.
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post Apr 17 2011, 02:59 PM

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QUOTE(LightningFist @ Apr 17 2011, 11:29 AM)
I don't really understand what you mean, but I figure "go to another spectrum" is not an easy thing to do? Do you mean switching Routers so that it transmits over a different frequency? I don't think I'd be able to do that.
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The option I was refering to is to run 802.1n on the 5Ghz spectrum. Less congestion there as its a lot more channels to use. I reconfigured the stock TM router to be just a VLAN switch and connected my router which supports dual-band. Given the usually 10 or more wifi networks in my area I see lots of congestion affecting re-transmits from my computers to router which affects network speeds. Some of the wifi networks are transmitting very strong signals and my take on this is if your router is not "powerful" enough it may cause issues. Did plenty of tests myself and one particular test if I reduce my router transmit power to minimum my computer cannot even connect to the router (and the same low power setting not too long when we see few wifi networks around connects without a hitch). "Magically" by increasing the router transmit max power setting the same computer will connect fine. YMMV

XPS
post Apr 23 2011, 01:41 AM

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QUOTE(LightningFist @ Apr 23 2011, 12:45 AM)
This leads me to a lot of confusion, as at the first location with frequent cuts, bars are usually at 2 (superficial rebounds to 3-4 but it cuts at no matter what bar), while at the second (rather good) location (again, about same distance away), bars are 4 (with superficial rebounds to 5). What could explain this?
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Sounds like your first location is "nearer" to other wifi networks (and possibly lower signal due to stuff between your pc and the router eg walls?) and therefore gets signal drops due to interference.
XPS
post May 2 2011, 07:31 PM

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QUOTE(swlong @ May 2 2011, 01:17 PM)
strange...mine was fine for the first 4 days after installed and on 5th days it start running hot until u can fried egg on top... and the internet connection keep drop due to VDSL modem overheat and hang...
i tried use notebook cooling pad but it aint working....so i mod my spare 120mm fan with a male USB connector to "blow" it, after all no issue until today sad.gif
user posted image
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Firstly you don't need that fan and if you are drawing USB power for the fan from either equipment it just adds more heat.

You need to place your router further from your modem to give some space for air flow. Usually something like 25mm or more helps. By the way both my router and modem sits inside a cabinet, runs 24x7 and no fan needed. Just make sure you don't stack them too close.
XPS
post May 11 2011, 11:46 PM

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QUOTE(JinXXX @ May 11 2011, 11:38 PM)
possible that those weird unable to browse anomaly could be resulting in tm testing their DPI hardware ?
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Interesting. I am noticing some weird connections problems since Friday morning. Perhaps a coincidence but TM did an upgrade/maintenance on Unifi on Thursday night.
XPS
post May 13 2011, 12:18 AM

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Wondering if people reporting issues with Unifi are using the stock DIR-615 or either reconfigured the DIR-615 as a VLAN switch or custom router? Trying to see if there is a pattern to the influx of issues posted here the past few days.

XPS
post May 13 2011, 12:30 PM

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QUOTE(rockets @ May 13 2011, 10:57 AM)
hmm, i'm using mikrotik and my own router...would this be the cause? seems like OKLY also uses his own router and he has the same exact problem as me.
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Unifi changed something at their end? There was a maintenance upgrade last week and my problems started after that hmm.gif
XPS
post May 13 2011, 05:12 PM

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QUOTE(nairud @ May 13 2011, 04:27 PM)
When i called CS yesterday and when i mentioned KJ, that girl went "oh!, that place very problematic..."

tonite only i'll get to check again whether i can surf without restarting my modem.

Could it be because of the damn dlink router? lol
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Are you using the DIR-615 default config?

This post has been edited by XPS: May 13 2011, 05:13 PM
XPS
post May 14 2011, 12:45 AM

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QUOTE(nairud @ May 13 2011, 06:48 PM)
yea

planning to change to the TPLInk router
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In which case get TM to replace the router. They offered me a replacement although it seemed fine. And most of the problems went away ie at least net is stable now although pings to some servers are timing out (never happened before).
XPS
post May 15 2011, 04:20 PM

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QUOTE(aftersix @ May 15 2011, 02:42 PM)
Hi Guys, I'm facing custom router problem recently. All the while from October 2010 I been using my custom router and everything works great and smooth. But recently my connection stopped. Seems like TM is blocking something. So I restored my old setting and I can only direct connect via DIR-615 modem. I tried to reset the custom router in athena site, nothing works now... Anyone has the same problem?
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+1

Same problem recently. Mine started after a TM maintenance. I know its not the router as the router log is reporting that I have "no connection to the ISP" but I get a router IP address from TM. Which means I am bridged via DIR-615 up to the exchange.


Added on May 15, 2011, 4:26 pm
QUOTE(jitbeng @ May 15 2011, 02:25 PM)
Hi,

I am happy to report since September  2010 my VIP5 is working excellent & not a single breakdown.  Speed is also good & consistent.  IPTV is also excellent & has been watching it ever since Astro was unsubscribed.  Default equipments & D-link firmware 7.05. About 80% of the time it is on 24/7.  Location Bandar Sri Damansara, Selangor. 

All the equipment are raised about 1/2inch above flat surface using rubber eraser & with a wall fan blowing about 5ft above. 

I think ventilation is very important & normally all my other audio visual equipments are raised higher even though all comes with rubber stands at the bottom.
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It depends on the equipment design. Some routers come with a thick piece of heatsink so you can run 24x7 for years even kept inside a cabinet with a glass door biggrin.gif

As long as the equipment feels warm to touch its fine. Dust is one of your biggest issue as over time it will reduce the ventilation and heat will build up at the component surfaces.


This post has been edited by XPS: May 15 2011, 04:26 PM
XPS
post May 16 2011, 12:32 PM

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QUOTE(mamakap @ May 16 2011, 09:41 AM)
I had been using unifi for almost a year, I was using a linksys rvs4000 as a bridge. Lately my linksys fail to do vlan tag for the Internet part, iptv and VoIP are ok. I checked my linksys configuration all ok, I also check my router and the modem all are work fine. I switch back to the TM dlink router to see if it work, and to my surprise it works fine. Now I m confuse, which part of the setup goes wrong? Anyone facing this kin of problem?
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On your post, please note that a number of people using different router makes are now reporting issues with the VLAN custom router settings but their net connects fine with D-Link default Unifi settings. The problems started around a week or so back. I know its weird hmm.gif

This post has been edited by XPS: May 17 2011, 12:08 AM
XPS
post May 17 2011, 12:14 AM

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QUOTE(mamakap @ May 16 2011, 11:53 PM)
I checked the log on the Airport Extreme, the log didn't show much about the PPPOE. This is damn frustrating.
Now I m using the TM Dlink to do IPTV and PPPOE but without WiFi on, I let my Airport Extreme to do WiFi.
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Airport Extreme > Internet > TCP/IP > what is your router address shown when you set Airport Extreme to handle PPPOE in VLAN mode on DIR-615?. Also when you click on router status specifically the yellow button, what are the error(s) being reported?

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post May 17 2011, 12:25 AM

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QUOTE(rizvanrp @ May 17 2011, 12:20 AM)
All 3 people who have experienced this bridging issue so far have been using Apple routers, I'm wondering why it's only affecting you guys rclxub.gif Does bridging still work with the Buffalo?
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The only thing I can think about now is IPV6 is set to local-link. The other options are host (act as a node on the IPV6 internet) or tunnel (tunnel IPV6 internet and computers on local network). Has TM implemented IPV6?

If we can narrow this down to Apple routers then I can post on Apple forum for answers biggrin.gif

XPS
post May 21 2011, 12:47 AM

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QUOTE(JinXXX @ May 20 2011, 07:10 PM)
actually there is. .. but are users willing to fork out 800 bux for the fiber optic device ? which makes not much difference as its only a bridging device...
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LOL

You may recall when we first had Streamyx and the modem cost like RM800 each biggrin.gif

You are right that its only a bridging device. The Huawei modem seems robust as far as I know though.
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post May 22 2011, 01:24 AM

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QUOTE(OKLY @ May 22 2011, 01:13 AM)
I'm experiencing a weird problem (latest update/findings to my IPTV issue).

My setup is using the MikroTik RB250GS.

My IPTV will work fine for almost a day before it shows the satellite icon with an X mark. Reboot countless of times still won't solve this issue.

However, once I plug back the DIR-615, my IPTV works again. So once it works, I revert back to my previous custom setup with MikroTik RB250GS and it will work for a day or so. After that, same thing happens again until I connect back the DIR-615.

Any idea why this happens? It can get pretty annoying. sweat.gif
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For the past 2 weeks it seems we are seeing various people reporting issues with non-TM supplied equipment (mainly custom routers and not IPTV though). Problem goes away once supplied DIR-615 in stock configuration is used. What is happening I wonder though hmm.gif
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post May 24 2011, 12:07 PM

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QUOTE(xcalibur @ May 24 2011, 01:22 AM)
Just got UniFi and am slowly trying to figure out how best to configure it!

Read about users with Apple AirPort Extreme routers having issues using the VLAN bridge method.  Is it possible for me to configure the DIR-615 such that I only use it to do the dialing/connection and everything else (routing, NAT, wireless, etc.) is handled by the AirPort Extreme?

My thinking right now is that I'll have to change the configuration on the AirPort Extreme from PPPoE to Ethernet but how about the DIR-615?
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Wireless - yes when Airport is connected in a bridge mode.

NAT & DHCP - have not tried turning off DHCP in DIR-615 and letting Airport handle everything else.

Firewall - remember to turn on DIR-615 firewall (off by default).
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post May 26 2011, 03:10 AM

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QUOTE(hong1380 @ May 26 2011, 12:27 AM)
hi, im having some problem over here

when i watch iptv, during movie...the sound so soft although i max out the iptv and my led tv settings

when it comes to advertisement time, the sound become very loud...

anyone having this problem?
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What connections are you using to the TV? HDMI or optical/coax ?
XPS
post May 29 2011, 02:19 AM

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QUOTE(klseet @ May 29 2011, 12:53 AM)
ASUS RT-N13U Ver B1

Another total replacement option with extra features, this time from ASUS !!  rclxms.gif
Nice, very nice. I understand that Asus is coming up with dual-band routers. Is there, if you would happen to know, an Asus model that supports dual-band? 5ghz is kind of necessary with so many 802.1b/g/n around and the fact that 2.4ghz has only 3 usable channels don't help.
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post May 29 2011, 11:27 PM

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QUOTE(prasys @ May 29 2011, 02:58 PM)
For those who are still using the ugly stock router , here are some tips on making it somewhat stable

1. Disable Firewall (yep , both SPI inbound and outbound)
I've found that that by disabling the firewall , the router runs faster and heavy downloads no longer causes it to hang. However it comes with a heavy cost - being naked in the Internet. Software Firewall can come into play such as Zone Alarm

2. Disabling 802.11n and making it 802.11b/g only
802.11n just does not work well at all. Ive noticed that some of my ancient devices such as my Palm handheld (it only has a 802.11b card) does not work with the router at all (despite setting it to WEP). After making it 802.11b/g , things are just bit faster when connecting from WiFi

These are just some tips. I highly recommend you turning off the crappy firewall. Its just horrible
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Have firewall on and don't see any issues despite heavy usage by a number of computers. But then again DIR-615 is bridged to my own router who handles the wireless clients. I suspect the wireless side to take a toll on the DIR-615 and seems to contribute noticeably to some of the problems reported here. With wireless off DIR-615 seems fine so far tongue.gif
XPS
post Jun 3 2011, 04:30 PM

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QUOTE(akash3656 @ Jun 3 2011, 12:30 PM)
Ok guys, I just signed up for Unifi a week ago.... I'm wondering is the IPTV worth it?
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Depends on whether there are channels on IPTV that you like. Compared to Astro Beyond HD the feed from IPTV seems a lot better picture wise (using HDMI). Not sure about hifi audio as my main audio setup is hooked to Astro.

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