I have been charged for the RM 200 installation fees even I have applied before the deadline. When I contact them, they asked me to provide the evidence aka the blueprint application form but unfortunately after they said that they will "investigate" further there is no news from them. They even ignore my complaint forms, emails etc. Are there any other ways to complain so that I can waive the installation fees? Well the RM 200 is nothing actually but I don't feel like paying them when I am eligible for the rebate. Can't believe such a company like TM will ignores its customer's complains. They dragged the case for half year now they totally ignore me WTF!