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Unifi Official TM UniFi High Speed Broadbrand Thread V10, FREE Installation Fee & SAVE RM200!!!

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[G]ooD_DaY
post May 26 2011, 12:42 PM

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Hi guys, I have applied for Unifi on their online website and appointed the date at 31st May 2011, do I need to call to confirm if they are coming are they are calling?

And btw I have 1 month free subscription fee right?
So first month have to pay how much?
Thank you.
[G]ooD_DaY
post May 26 2011, 01:07 PM

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QUOTE(aaronlim @ May 26 2011, 01:04 PM)
wow.. so good, you applied online and got appointment on 31st may.  Bila u apply?

based on the info online, you shld have 1 month free.

If not wrong, the first month, u shld get a bill where no need to pay anything. unless u have anything extra during installation.
*
Apply on April la bro, have waited for a month already~
But I heard some of the forumer say that apply online may seem more expensive even though it has 1 month free than the dealers outside, true?
Dealer won't charge installation fee, bla bla but TM do cos they provide 1 month free subscription already?
hmm.gif
[G]ooD_DaY
post May 26 2011, 01:27 PM

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QUOTE(IwanAGP @ May 26 2011, 01:18 PM)
I thought their free installation still going on?
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Yeah, but I remember a forum-er complaint about this matter so need other users to clarify about this matter.
So does that mean don't have to pay anything on the installation date except for the extra wires that they provide?
What if they cheat on the length of the wire, for e.g., stock wire is enough but they wanna earn so they tell me that I need more wire?
@@
[G]ooD_DaY
post May 26 2011, 08:37 PM

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QUOTE(aaronlim @ May 26 2011, 01:50 PM)
I pernah read the TM unifi site. There are wires included, 15m ni, 15m that...as standard package.
"Each UniFi package subscription come with Standard Installation which comprises (up to) 15m Internal Fibre, 15m LAN / Phone Cable, 30m Raceway and man power."

unifi installation

any extra cables needed, will be charged in the first bill.

Now, as i also not yet installed unifi, we shld received a work order, sumthing like that on job done. stated apa job and material dah bagi. if anything extra, it shld be stated clearly in the job sheet.

Any bros can clarify my statement?
*
hmm.gif If like this, then I don't worry about it.

QUOTE(ckboon @ May 26 2011, 02:14 PM)
internal fiber cable free 15M, it's more than enough, unless your house is super big!
free installation and fee casing providing, if you wanna have conseal wiring, then they will charge minimum RM230.
*
I just scare they purposely extra charge me to earn commision(maybe? who knows)
Btw what is conceal wiring?

QUOTE(death_nite @ May 26 2011, 03:08 PM)
[G]ooD_DaY
even got 1 month free. still have to pay 1 month upfront.
*
Yeah, so I have to pay RM149 only for first month?
1 month upfront is deposit?
It means the 24th month if contract end, last month don't need to pay?
[G]ooD_DaY
post May 26 2011, 09:18 PM

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QUOTE(nanakopy87 @ May 26 2011, 08:54 PM)
i'm quite confused with the free 1 month promotion too.
since it says free 1 month,means the first month suppose is FOC right?plus,they need use to pay 1 upfront payment,which means i should pay only rm149(VIP 5 package) for the first month.and i don't need to pay anything for the second month right?
*
Let's wait for the user to help us~
icon_rolleyes.gif


Added on May 26, 2011, 9:22 pm
QUOTE(IwanAGP @ May 26 2011, 09:13 PM)
The first month is pro-rated to you bill cycle date while second month is one whole bill cycle.
EG: Your bill cycle is dated 16th of every month. If you installed on 1st April and you're receiving bill during end of april to beginning of may.
You will be paying for first month, 1/4 to 15/4 then the second month, 16/4 to 15/5. First month is about half(15 days) that is about RM75 then second month RM149. Your bill will be RM149+RM75+RM10(stamp duty)-RM149(one month free)=RM85+-. Get it? Thanks.
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RM10 stamp duty?
U mean the bill that they send to our house need RM10 for each month?
@@

This post has been edited by [G]ooD_DaY: May 26 2011, 09:22 PM
[G]ooD_DaY
post May 26 2011, 09:26 PM

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[quote=stinky,May 26 2011, 09:23 PM]
[quote=rattan,May 26 2011, 03:36 AM]
its a very common problem all subscribers are facing. We have to live with the fluctuating volume.
Mine is not only fluctuating .

I complained to UNIFI that TV8's volume is so soft until i need to turn on extra 50%. And when advertisement comes, it blows the hell out of the tv speaker. TV8 is extra soft compared to other channel in my area, setapak. I'm connected using HDMI and has also tried RCA, still same.

UNIFI customer service replied that they had checked and is not their equipment issue and claims that it is TV8 issue. And will proceed to close the complain ticket even though i objected. I told them to work with TV8 for solution, but they say it's not their equipment issue and therefore not their responsibility and ask me to talk to TV8 directly. How i talk to TV8 la, I can't complain to TV8 as i'm watching from the UNIFI STB, hence making me a third party.....Knowing that she wont help to resolve the issue, i asked her for a report from UNIFI to say that it is not their issue, and i will talk to TV8.......
*

[/quote]
Good job, this is what we should do to protect our rights as consumers. nod.gif
[G]ooD_DaY
post May 26 2011, 10:02 PM

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QUOTE(Zi-Tech @ May 26 2011, 09:48 PM)
rm10 is stamp duty, purpose when seal a some sort of contract or agreement.... this is one time charge only

the hardcopy bill is charged RM8, using emel u get the bill at no cost.....
*
Okay I will inform after they install~
smile.gif
thx~
[G]ooD_DaY
post May 26 2011, 11:05 PM

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Streamyx zone account is not free for VIP5?
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[G]ooD_DaY
post May 31 2011, 12:20 PM

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Hi guys I just installed Unifi VIP5, speedtest shows that download speed is 4.87MBPS, but my download is only 200+kbps.
Is it normal?
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[G]ooD_DaY
post May 31 2011, 12:24 PM

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QUOTE(fx_53_xt @ May 31 2011, 12:21 PM)
Your speedtest was done with local server?
Download from overseas server?
*
I use www.speedtest.net to test wor, dl speed is 5.51MBPS and ul speed is 4.4MBPS now.


Added on May 31, 2011, 12:35 pmAhh, now back to normal 500KBPS+
Seems like downloading AVI file is much slower~

This post has been edited by [G]ooD_DaY: May 31 2011, 12:35 PM

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