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Unifi Official TM UniFi High Speed Broadbrand Thread V10, FREE Installation Fee & SAVE RM200!!!
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nairud
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May 13 2011, 02:39 PM
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One Leg Kick Ultra
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called TM since i'm losing my VOIP signal and have to restart the modem just to get it back.. but it wont last long. after a while the VOIP signal will not even lit up.
They say they'll connect from their side and check my modem/routers...weird. till now, no calls from them yet.
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BlueHeng
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May 13 2011, 02:44 PM
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lol I'm wondering whether we're eligible for any compensation.. with all the monthly shit they're putting us through.. zzzz
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OKLY
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May 13 2011, 02:45 PM
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The Penguin Vader
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Had the same issue of being connected but unable to surf earlier. Started from about 1.30pm and lasted for an hour. Restart modem/router so many times, can get connected with an IP but unable to surf. Really frustrated when this happens.
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BlueHeng
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May 13 2011, 02:58 PM
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QUOTE(OKLY @ May 13 2011, 02:45 PM) Had the same issue of being connected but unable to surf earlier. Started from about 1.30pm and lasted for an hour. Restart modem/router so many times, can get connected with an IP but unable to surf. Really frustrated when this happens. Doubt restarting the modem is going to help. Been doing that countless times. Gave up in the end and decided to just use Shitmyx.
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scofield
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May 13 2011, 03:26 PM
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so is the connection ok now?
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narutokun83
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May 13 2011, 03:33 PM
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Happening since a few days ago, Unifi is connected (all lights are on) but unable to surf, after like 30 secs, can surf again... Kelana Jaya VIP5 home user here.
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acbc
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May 13 2011, 03:35 PM
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Unifi very unstable here in Nusa Subang... unable to browser after a few minutes. Already reboot router and fiber box. Telephone line ok.
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BlueHeng
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May 13 2011, 03:42 PM
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QUOTE(scofield @ May 13 2011, 03:26 PM) so is the connection ok now? nope. not working properly
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nairud
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May 13 2011, 04:27 PM
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One Leg Kick Ultra
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QUOTE(narutokun83 @ May 13 2011, 03:33 PM) Happening since a few days ago, Unifi is connected (all lights are on) but unable to surf, after like 30 secs, can surf again... Kelana Jaya VIP5 home user here. When i called CS yesterday and when i mentioned KJ, that girl went "oh!, that place very problematic..." tonite only i'll get to check again whether i can surf without restarting my modem. Could it be because of the damn dlink router? lol
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edwinlcw
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May 13 2011, 04:30 PM
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problem again?? looks like almost every month unifi also got problem... will test tonight after gone back home from work and report here....
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kajika81
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May 13 2011, 04:33 PM
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Getting Started

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QUOTE(OKLY @ May 13 2011, 01:59 AM) I noticed one thing when I watch videos from YouTube, when I first load the video my connection will hit my max speed about 4.6-4.8mbps and once it buffers to about 1/4 of the video, it automatically slows down to about 1.5mbps. Is this some sort of "throttling" by TM?  same here.VIP 5 user.exactly what u've said. regarding the connection,wil go home test mine. so far ok connection very good. no problem.no idea what happen after 60gb limit reached. This post has been edited by kajika81: May 13 2011, 11:49 PM
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OKLY
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May 13 2011, 04:51 PM
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The Penguin Vader
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QUOTE(nairud @ May 13 2011, 04:27 PM) When i called CS yesterday and when i mentioned KJ, that girl went "oh!, that place very problematic..." tonite only i'll get to check again whether i can surf without restarting my modem. Could it be because of the damn dlink router? lol Don't think so, I'm using my own router for this and it's having the same issue. It's quite clear that the problem is on TM's side considering that we are connected with an IP address but we are not able to do anything with it like browsing websites. Weird thing is we can still ping the sites/servers.
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ramboo
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May 13 2011, 05:05 PM
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hi, just now call unifi at : 1 300 88 1222 and plan to apply vip5. i ask about 60gb and cap thing, she claim if reach 60gb speed only down to 4mb down/up, if yes definitely i apply this vip5  can someone confirm abt this now want confirm is it possible wrt54GL use with unifi ? coz i want use tomato firmware 'good QoS stable' , mean use dir-615 as bridge mode with WRT54GL/Tomato definitely same setting as i set for my streamyx right ? that all for now, thanks ya This post has been edited by ramboo: May 13 2011, 05:08 PM
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XPS
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May 13 2011, 05:12 PM
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QUOTE(nairud @ May 13 2011, 04:27 PM) When i called CS yesterday and when i mentioned KJ, that girl went "oh!, that place very problematic..." tonite only i'll get to check again whether i can surf without restarting my modem. Could it be because of the damn dlink router? lol Are you using the DIR-615 default config? This post has been edited by XPS: May 13 2011, 05:13 PM
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ping325
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May 13 2011, 05:17 PM
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QUOTE(ramboo @ May 13 2011, 05:05 PM) hi, just now call unifi at : 1 300 88 1222 and plan to apply vip5. i ask about 60gb and cap thing, she claim if reach 60gb speed only down to 4mb down/up, if yes definitely i apply this vip5  can someone confirm abt this now want confirm is it possible wrt54GL use with unifi ? coz i want use tomato firmware 'good QoS stable' , mean use dir-615 as bridge mode with WRT54GL/Tomato definitely same setting as i set for my streamyx right ? that all for now, thanks ya  do you know when is the latest installation date ?
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ramboo
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May 13 2011, 05:24 PM
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QUOTE(ping325 @ May 13 2011, 05:17 PM) do you know when is the latest installation date ? only in July  2year contrack  + free installation
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scofield
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May 13 2011, 05:26 PM
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QUOTE(ramboo @ May 13 2011, 05:05 PM) hi, just now call unifi at : 1 300 88 1222 and plan to apply vip5. i ask about 60gb and cap thing, she claim if reach 60gb speed only down to 4mb down/up, if yes definitely i apply this vip5  can someone confirm abt this now want confirm is it possible wrt54GL use with unifi ? coz i want use tomato firmware 'good QoS stable' , mean use dir-615 as bridge mode with WRT54GL/Tomato definitely same setting as i set for my streamyx right ? that all for now, thanks ya  some say throttle down to >1mb.. some say throttle half of your actually speed (e.g vip5 throttle to 2.5mb) some say, wait till they really implement it then you will know the answer..
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ramboo
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May 13 2011, 05:28 PM
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QUOTE(scofield @ May 13 2011, 05:26 PM) some say throttle down to >1mb.. some say throttle half of your actually speed (e.g vip5 throttle to 2.5mb) some say, wait till they really implement it then you will know the answer.. donno which 1 true, but that i get by phone just now, only down it to 4mb, honestly even if 2.5mb also can accept
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derred
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May 13 2011, 06:16 PM
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What is the best to know if Unifi is coming to a place or not? ( I tried going to 3 outlets and TMpoints office, seriously NOpoint of going -__-)
I saw some activities going on with a board saying something like, "TMpoints blah blah blah pemasangan jalur lebar blah blah blah"
The place is PJU 3 Sunway Damansara. Any help guys?
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samsung1234
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May 13 2011, 06:36 PM
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Getting Started

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Hey guys I have a question here I'm currently using streamyx 1MBps. Can i upgrade to any UNIFI packages without paying any penalties ?
This post has been edited by samsung1234: May 13 2011, 06:36 PM
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