Sent my car to USJ Car Express for the 1st service. Monday morning the place seems busy and hectic.
Appointment made last Friday and was given the 9.45am slot, I was there right on time. Get my queue number and waited merely about 5min, was served by a young chinese guy service advisor. Weird experience seriously...the service advisor looks like he need to learn how to smile to customer.
I asked what are things to be done? He said basic. I look at the job sheet ..well..is basic..i.e. fluids and tire pressure check. He then suggest these upgrades to me: 1. pedal lock ..I refused. 2. headlamp film..he showed me the price RM280 ..I refused. 3. autolock..I refused..(dont like ppl tearing my new car apart and wiring here and there)
Well I told him, I just need an extra pair of rubber cover for my wiper since so many of our friends one got stolen. Joker told me..."why not you buy when it really get stolen." I insist buying extra now as spare, he replied ..we don't have that in stock, need to order. I said just give me the City one..I heard they are the same, he said no stock neither.
Alright fine. So when can I collect the car since its basic check up only, now is 10am. He said 12pm.

I wonder what's appointment are for. He said the queue is quite long ..u have to wait even though is simple check up. Alright fine..I'll wait. Good thing was my sales advisor was there ..she offered to send me to office/home but I said is alright wanna see what they gonna do to my sweetheart. Sooooo while waiting ...I walked to the Parts Counter and asked for 2 pcs of wiper rubber cover for Honda City.
RM7 each!

to that Service Advisor ...dude u better wake up before losing your job.
This post has been edited by iphone: May 23 2011, 01:01 PM