Which method u used to deposit, myPTPTN web or app? Do they have operation hours for deposit?

Web, generally my financial transactions (esp bigger amounts) I only do on my laptop cos of screen size, less likely make mistakes.

Don't know about operation hours for deposit, I do during office hours (after office hours is time for relaxing, not handling money). This morning's one was 8+am though.

According to PTPTN live chat it is opened for deposit 24 hours, deposit using fpx amount is reflected immediately.

After roll out for few days, Lazada removed the SSPN pay bills function, maybe there are some flaws to rectified, ie it only showing one kid account eventhough i have 2 kids account under my IC. Hope the removal is just temporary.

My sspn topup on 19th via shopeepay not yet received. Normally got so long delay?

For 2nd n 3rd week of the month, normally 2 to 3 days.

something is wrong, 19.7.25 still not reflected??
Shopee deposit usually captured and reflected in 3-4 days

i checked mine
deposit on 27.7.2025 reflected today

mine 25 received 29

Hi Sifu,

Does anyone know if I deposit RM8000 to my child older than 18 years old but still pursuing a diploma or degree private college/university is eligible for the income tax relief?

It's not clear from the SSPN website.

Thank you.

Hi there, best and fastest way (same day) is using sspn web/ app ?
Thanks

Maybe, perhaps and hopefully FAQ 7 & 8 of this article from SSPN website can provides you with some info to your query.

https://www.ptptn.gov.my/PelepasanTaksiranC...SSPN_110325.pdf

Thanks for sharing the info. This is very helpful

Today 6+am went through with no issue, FPX immediately reflect. I guess if you're awake even 3am is possible.

Thanks did it last night after 10pm.

anyone tried to deposit sspn-prime via unionpay debit card over the counter?

I have been claiming under my son who is 24 this year, since many years ago. He just started working and I am continuing to claim as well, till i retires or SSPN stops the tax benefit

Few months ago, I asked otc ,UnionPay not accepted, only visa n mc.

I thought it goes through Mydebit instead of Visa/Mastercard/Unionpay.
PB Unionpay and BOC Unionpay are Mydebit card.
Gopayz Unionpay was not a Mydebit card.

This post has been edited by ClarenceT: Jul 31 2025, 02:00 PM

PTPTN branch OTC only accepts local MyDebit cards only.

All their collaterals and info stated "debit card accepted", but in fact the terminals are programmed to only accept "MyDebit".

Any other scheme will be immediately declined on the terminals.


Also, for now, PayNet only allowed MyDebit qualifications for issuing Banks only. Non-Bank issuers like ewallets cannot qualify their Prepaid Cards with "MyDebit".

This post has been edited by cybpsych: Jul 31 2025, 02:39 PM

Few months ago, otc I tried with PBB Unionpay Debit card (MyDebit) to pay but failed cos not accepted by terminal. Staffs said only Visa & Mc debit card allowed.