Asus non-B3 mobo user here,

I am curious, do you guys have a place where I can bring my non b3 mobo to exchange 1 to 1 directly on the same day same time, no waiting?

If I am not wrong the warranty reset upon u exchange the mobo? just wanna clarify.

Same here, it seems the instant 1 to 1 on the same day same hour isnt fully enforced.

Lol I think it is a good idea to hold up the exchange since it is queue up now.

Looks like swapping to Z68 directly is a wiser choice lol.

I already expect this kind of problem will come out, Asus have no physical solid PCB B3 logo printing like MSI/gigabyte did. its just stickers on RAM slot + Box. its is very hard to judge on site.

I even suspect, the first batch is likely the real B3 board, the second batch B3 board is probably salvage from the "Good/better" first batch returned B2 board that isnt the 15% Intel claimed have SATA problem and reflash BIOS + relabeled it to B3. Probably thats the reason Asus didnt have any physical distinction between the B3 and the B2 one. '

btw, i am CEX's customer too.

This post has been edited by billytong: Apr 9 2011, 12:14 PM

Is there a grace period to return my P67 board b4 Asus shut down this exchange/refund programme?

got it

ok I got what you mean, but I went to Asus Malaysia motherboard page

http://my.asus.com/ProductGroup2.aspx?PG_ID=mKyCKlQ4oSEtSu5m

and click the learn more about Sandy bridge B3, click warranty T&C below got into this page say otherwise.

http://vip.asus.com/eservice/changeSandybridge_MB.aspx

Can u double check for Asus Malaysia? Thanks.

To be honest if it wasnt that 5 year warranty board, I wouldnt even bother buying Asus. It is more expensive in general. right now I am gunning for "top up upgrade to Z68" and be forget about this matter.

I have 6 motherboard failed on me in the past, the longest lasting one is MSI. Base on that I would probably go for MSI.

If u take a look of the recent software that has been lacking behind Hardware by a lot. There isnt much reason to upgrade a PC if u are non-gamer.

I tot both MSI and gigabyte have refund options in the announcement back then? wasnt only Asus.

If u search the internet, you'll find a lot of information. However I think gigabyte altered the policy at last minute

I am sure I read these 2 companies announcement back then b4 I got Asus ones. (Asus is the 3rd to announce while gigabyte being the first) All of them comes with refund policy.

http://www.anandtech.com/show/4146/gigabyt...acement-program

http://service.msicomputer.com/msi_user/snb_support.aspx

Do Asus actually have Z68 Sabertooth? or they are skipping this whole thing?

You are making me soo disappointed. I am so depressed now....

jk.

I guess I am staying P67 then.

How many sabertooth got this kind of problem? I am kinda worried here as I am this board user too.

Alright i am starting to get frustrated about my seller regarding my B3 swapping. It is just swapping not refunding.

Thanks a lot hopefully thing got sorted out smoothly. Not that I am pushie, but 30th May already near. Been started the request a week ago already,yes 7 days ago..

This post has been edited by billytong: May 19 2011, 05:50 PM

Check PM hopefully can get this thing done smoothly.

Royal club is just across the road @ imbi, call customer support deal directly with them, or ask Jayacom to work with royal club to make the swap happen. It is their job to do it. if it require u to head over royal club, do it(it is near jayacom anyway). Just inform them, give ur mobo serial number then give them a few days to make arrangement.

Asusmy already said it is able to swap 1 to 1 directly on the spot.

This post has been edited by billytong: May 25 2011, 08:32 PM

Well, I insist on swapping on the spot. They did a full swap for me including the accessory.

Thanks to Asusmy and CEX for arranging the smooth swap. I am satisfied

This post has been edited by billytong: May 25 2011, 08:36 PM

lol I actually told them my dealer + Asus support center ask me to swap there. They do it anyway after checking my name in their system. Just make sure you call Customer support make a "CASE" in their system, inform them u gonna pop into their office for swapping.

This post has been edited by billytong: May 26 2011, 05:27 PM