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QUOTE(ASUSmy @ Dec 19 2013, 10:22 AM)
OldKidz,We are sorry to hear the issue you are facing with your graphics card. As long as it's still within 3 years, you can still RMA the card. But before that, let's just do some simple check before sending it in, hopefully we can avoid the hassle.
1. How's the temperature of the graphics card during idle and load?
2. Is the graphics card in stock setting or oc-ed?
3. Try the latest forceware from NVIDIA
Should the problem is still there and you are confident that it's the graphics card having issue, you can send the card to the dealer your purchased from to proceed with the RMA. If sending to the dealer is a problem, just PM us and we will direct you the correct procedure.
Thanks ASUSmy for your reply.
Uhmmm... yesterday night I tried to open my desktop again, totally no signal output from the graphic card although it is running. I just remove it out and use my motherboard output instead (No issue while using my motherboard graphic output)....:/
But physically, can feel that the graphics card is hot. I nvr been using it heavily, less using my desktop because I got 2 company laptop and busy with work, usually js weekend, watching movie etc, thus dont really bother about it. But recently, my housemate poisoned me with a new game, thus I pick it up and have this finding.
About oc-ed, I nvr try once, neither know how to do it... >_<
Btw, can elaborate more about the forceware? What can it do? hehe... Is it a stress/performance testing tools etc and capture with result and indicator if the card is working good or yet not? I tried googled it, seems like it is unlocking the graphic card potential instead?
http://nvidia-forceware.en.softonic.com/Btw, can brief about the correct procedure as well? Am actually planning to visit the dealer this saturday/sunday, I bought it at lowyat... just I need strong point to pin point about the card faultiness...
This post has been edited by OldKidz: Dec 19 2013, 05:33 PM