ASUSmy i need your help on my issue i currently facing.

after i open up my Armoury Crate then i go to device and select my rog gladius ii core mouse then i will become loading forever no mather i try to uninstall the armoury crate, restart pc and install again still facing the same problem.
other function in armoury crate is function without any issue.
*** refer to 1st screenshot.

got 1 time after i install armoury crate, is was able to load into my rog gladius ii core mouse setting page for 1 time only. after that on next day i want to go back into the device setting page it happen the same issue again.
now i try to install the older version of the ROG Armoury ii and this software had no issue at all, but 1 thing i just only notice on armoury crate it show my mouse is disconnected, on that moment i still using the mouse to click.
how possible to happen this kind of issue  
*** refer to 2nd screenshot.

the currently windows i am using is windows 10 pro 20h2 version 64bits.

i haved check there is no any new firmware update for me, i had also try reset the ROG Gladius II Core and still facing same issue.

on the 1st time when i start using the mouse is using with ROG Amoury 2 software and recently only start changing to amoury crate.[attachmentid=10911388]

i do only having 1 pc, no any other pc or laptop able to do testing.

okay, will have a try on tonight when back from working.

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ASUSmy

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okay thx for the info.

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TQ

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Dear Lowyat Sifu or any Asus TUF Owner's

I just bought an Asus TUF F15 laptop.

I have a question:

When I on my power adaptor my screen goes blank screen (Black Screen) for a few seconds and when I off my power adaptor it will also goes blank screen for a few second as well.

Is this normal for Asus Gaming Laptop. As I never encounter this issue with my Asus Vivobook when I on or off my power adaptor.

Thank in advance for your reply.

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