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 ASUS Malaysia Component and Hardware

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chenhui87
post Aug 6 2016, 10:13 AM

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Hi ASUSMY,

I am looking for ASUS laptop powered by 7th Gen AMD APU.
I have searched the official ASUS Malaysia website, I could not manage to get the info of it.
May I know when will Asus Malaysia launch this APU in Malaysia?

Regards
linux11
post Aug 16 2016, 08:14 PM

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From: Seremban


hi,

I bought a ASUS R9 270 through All IT online shop on Rakuten back in July 2014.

The card comes with a 3 years warranty. My card is now 2 years 1 month

The card is having problem (Windows boot loop with the card installed, windows ok with onboard vga) and I am looking to claim warranty. So I contacted All IT regarding warranty and they ask me to call Asus Malaysia (1300-88-3495) on this.

I called Asus Malaysia and was told that they do not handle graphic card RMA and asked me to go to the retail shop which sold me the card.

So I would like to know who is the party that I am supposed to approach in order to claim warranty for the graphic card?

Thanks for your input. Cheers.

TSASUSmy
post Aug 17 2016, 04:17 PM

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QUOTE(linux11 @ Aug 16 2016, 08:14 PM)
hi,

I bought a ASUS R9 270 through All IT online shop on Rakuten back in July 2014.

The card comes with a 3 years warranty. My card is now 2 years 1 month

The card is having problem (Windows boot loop with the card installed, windows ok with onboard vga) and I am looking to claim warranty. So I contacted All IT regarding warranty and they ask me to call Asus Malaysia (1300-88-3495) on this.

I called Asus Malaysia and was told that they do not handle graphic card RMA and asked me to go to the retail shop which sold me the card.

So I would like to know who is the party that I am supposed to approach in order to claim warranty for the graphic card?

Thanks for your input. Cheers.
*
Hi linux11,

May I ask, do you still have the invoice from All IT? If yes, you can send it to All IT Low Yat Plaza or Digital Mall for the warranty claim.

Thank you
linux11
post Aug 17 2016, 05:09 PM

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From: Seremban


hi ASUSmy,

Thanks for your reply.

I do have the invoice from All IT.

I guess I just needed confirmation that All IT _will_ handle the warranty claim since I am from Seremban, and have to travel to Low Yat for the warranty claim.

It's certainly not fun being bounced between manufacturer and retail outlets when trying to do warranty claim. dry.gif

Cheers!

QUOTE(ASUSmy @ Aug 17 2016, 04:17 PM)
Hi linux11,

May I ask, do you still have the invoice from All IT? If yes, you can send it to All IT Low Yat Plaza or Digital Mall for the warranty claim.

Thank you
*
INGfusion
post Oct 17 2016, 05:45 PM

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when will ROG CLAYMORE RGB keyboard available ?
TSASUSmy
post Oct 18 2016, 06:23 PM

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QUOTE(INGfusion @ Oct 17 2016, 05:45 PM)
when will ROG CLAYMORE RGB keyboard available ?
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Hi INGfusion,

We don't have the exact date yet, do follow our FB for more updates.

Thank you
ronaldazrael
post Oct 18 2016, 09:47 PM

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May I know where can I get ASUS VG248QE monitor?
TSASUSmy
post Oct 20 2016, 05:52 PM

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QUOTE(ronaldazrael @ Oct 18 2016, 09:47 PM)
May I know where can I get ASUS VG248QE monitor?
*
Hi ronaldazrael,

You can try contacting ALL IT Hypermarket Sdn. Bhd.

http://allithypermarket.com.my/pages/outlet-locator

Thank you
alexzai89
post Nov 3 2016, 09:06 PM

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Hi, recently i gotten my bro a A10 7700K + Asus A88X gamer combo for gaming.. now when he play games such as dota, the mobo will come out a long beep sound during gaming time.. can some1 tell me what is that meaning?
TSASUSmy
post Nov 4 2016, 02:05 PM

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QUOTE(alexzai89 @ Nov 3 2016, 09:06 PM)
Hi, recently i gotten my bro a A10 7700K + Asus A88X gamer combo for gaming.. now when he play games such as dota, the mobo will come out a long beep sound during gaming time.. can some1 tell me what is that meaning?
*
Hi alexzai89,

Will the windows hang when it beep? or it just continue beep until you restart the PC?

Thank you
alexzai89
post Nov 4 2016, 11:19 PM

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nvm, i solve the problem.. the beeping sound is from the temp warning.. need to increase the threshold so the beeping is no more

sHawTY
post Nov 7 2016, 02:32 PM

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ASUSmy I'm trying to find the support page for A456U-RGA085T
Tried googling for hours but couldn't find anything

Please assist

PS:
1. This laptop is for my brother, it's using Intel® Core™ i5-7200U
2. How long is the warranty for this model? 1 year? 2 years? 3 years?
TSASUSmy
post Nov 7 2016, 05:05 PM

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QUOTE(sHawTY @ Nov 7 2016, 02:32 PM)
ASUSmy I'm trying to find the support page for A456U-RGA085T
Tried googling for hours but couldn't find anything

Please assist

PS:
1. This laptop is for my brother, it's using Intel® Core™ i5-7200U
2. How long is the warranty for this model? 1 year? 2 years? 3 years?
*
Hi sHawTY,

Thank you for letting us know, I will forward your feedback to the related department and hope they can fix it ASAP.

Thank you
sHawTY
post Nov 7 2016, 05:13 PM

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QUOTE(ASUSmy @ Nov 7 2016, 05:05 PM)
Hi sHawTY,

Thank you for letting us know, I will forward your feedback to the related department and hope they can fix it ASAP.

Thank you
Even you also don't have an answer ahh? sweat.gif

I've checked both the ASUS global website & ASUS Malaysia website, nothing
Then I go directly to ASUS support page, then search A456U, still nothing
sHawTY
post Nov 9 2016, 10:44 PM

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ASUSmy just bought Asus A556U-RXX042T, couldn't find the support webpage for this model too
Please assist ASAP as I've just formatted the laptop with a clean Windows 10 Pro ISO and I couldn't find the driver webpage
TSASUSmy
post Nov 14 2016, 06:28 PM

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QUOTE(sHawTY @ Nov 9 2016, 10:44 PM)
ASUSmy just bought Asus A556U-RXX042T, couldn't find the support webpage for this model too
Please assist ASAP as I've just formatted the laptop with a clean Windows 10 Pro ISO and I couldn't find the driver webpage
*
Hi sHawTY,

Will let them know, thanks for the feedback.

Thank you
sHawTY
post Nov 14 2016, 07:15 PM

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QUOTE(ASUSmy @ Nov 14 2016, 06:28 PM)
Hi sHawTY,

Will let them know, thanks for the feedback.

Thank you
Nevermind, after running CPUz, found out that A556U is actually listed as X556UR, so I downloaded BIOS update & drivers from X556UR support page, everything works perfectly thumbsup.gif
suicideroach
post Nov 16 2016, 10:17 PM

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Hi, may i know where i can get asus gtx 1050 ti strix version here?
TSASUSmy
post Nov 21 2016, 12:24 PM

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QUOTE(suicideroach @ Nov 16 2016, 10:17 PM)
Hi, may i know where i can get asus gtx 1050 ti strix version here?
*
Hi suicideroach,

We only have limited stock for the first shipment which will be arriving this week, you can try contacting C-Zone or ALL IT Hypermarket after 2 days.

Thank you
suicideroach
post Nov 24 2016, 10:25 AM

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QUOTE(ASUSmy @ Nov 21 2016, 12:24 PM)
Hi suicideroach,

We only have limited stock for the first shipment which will be arriving this week, you can try contacting C-Zone or ALL IT Hypermarket after 2 days.

Thank you
*
Appreciate your reply.

Got my new card yesterday at the Asus ROG Concept Store ground floor LYP.

Thank you very much.

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