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Credit Cards CIMB Bank Credit Cards V1

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chong22248
post Oct 19 2011, 11:44 AM

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Hi Superwoman,

I hope you can answer my question regarding the buy 1 free 1 movie ticket.

Last Saturday evening, I went to The Garden to buy Premiere Class tickets, in the hope to get the buy 1 free 1 by using the Visa Signature card. However, the lady told me that I can't get the buy 1 free 1 on Saturday. I asked the reason why can't I get it, she just repeated her first answer, but with additional she said I can get the buy 1 free 1 only for 11.45pm show that night (Sat).

I would like to know is there any T&C stated in this buy 1 free 1 movie ticket promotion that the final decision is to be made by GSC? Do they have the rights to whether allow or not to allow people to get the buy 1 free 1 movie ticket at the specific date and time?

Is there a quota under this promotion? I'm afraid there's nothing to do with the quota issue in this case.

Hope somebody can clarify and lodge a complaint to GSC if they breach the contract.
chong22248
post Oct 19 2011, 02:52 PM

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QUOTE(silverarrows @ Oct 19 2011, 01:27 PM)


Added on October 19, 2011, 1:31 pm

Before superwoman answer your question, I just share my experience on this b1f1 deal using CIMB VISA card. I don't think that is the valid reason in stopping you to ask for the deal, for me, I will ask her manager to explain it why they not honor it. You can always call CIMB CS line to complain your situation & to ask for a resolution.
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I'm just hoping that, since Superwoman is working in CIMB, perhaps she can forward the issue to the respective dept to look into. As I'm not sure if there's any T&C stating that it is bound to the discretion of GSC. If there is, we should not argue further.

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