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 DiGi 3G is really disappointing me, The coverage and speed is really poor

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teelim
post May 28 2011, 10:01 PM

On my way
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alamak. was thinking of subscribing to digi discover day for my (soon to be coming) ipad.

now thinking twice liao. sweat.gif

btw, the coverage & speed in KL/PJ really that bad kah?

This post has been edited by teelim: May 28 2011, 10:03 PM
teelim
post May 29 2011, 01:22 PM

On my way
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Senior Member
588 posts

Joined: Jan 2003


QUOTE(Borsch Soup @ May 29 2011, 09:50 AM)
I am using the Discover day, 7 to 7 can get 1mbps, youtube, hf, rs, download all ok 130KBps. Smooth, just that I see Maxis users can get 3 - 5 mbps, really jelly liao. laugh.gif
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but for only RM38 per month and no extra charges when you use more than your quota, not too bad right?

now I am just concerned about the coverage/reliability of digi's 3g in KL/PJ. hmm.gif
teelim
post Jun 26 2011, 01:40 AM

On my way
****
Senior Member
588 posts

Joined: Jan 2003


QUOTE(wwiifan1943 @ Jun 26 2011, 01:16 AM)
This is really the right place for me to release my ANGER!!!!!!

DIGI...........SUCKER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I signed up for Digi Broadband last year October, couldn't use it at all,
made complaint 3 times at the digi centre, called their customer service, technical service, room service, whatever service you can named, even changed the modem, still didn't work.

March this year i finally cancelled the service, not without a big fight with Digi. They want me to settle the bill first but i argued why should i pay for the service which i DIDN'T use?  By right Digi should compensate me for all the inconvenience they have caused me!  I needed the internet service while i was on the road for business!!!!  I ended up looking for places with free wifi, what a nightmare!  Then i have to take time off from work to visit the Digi centre in Time Square, spent on a lot on parking as well. Wasted time and money!!!!! 

I told them straight off I wouldn't pay, not because of the money, because of your fxxking lousy service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
After a long argument finally they cancelled my broadband service.  Ok, here comes the climax, 2 weeks after cancellation, i received calls from Digi debt collector saying i owed them RM200!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ladies and gentleman, I am writing to consumer tribunal to complaint the hell out of Digi, and i will spend the rest of my life, whenever i am free or have the opportunity, to tell people about my extremely horrified experience with Digi. I will make use of all the social media available on planet Earth to tell the WORLD how poor a service and how unreasonable their people and policies are.

And Yes, I wanted to do the same thing, I want to cancel ALL my Digi lines (now having 4 post paid line registered) and switch to Celcom.
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you might want to complain to MCMC while you are at it.

here is their email address
aduanskmm@cmc.gov.my

 

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