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> DiGi 3G is really disappointing me, The coverage and speed is really poor

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moiskyrie
post Apr 4 2011, 10:48 PM

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2,250 posts

Joined: Dec 2006
From: City of Neko~~Nyaa~
QUOTE(kk2628 @ Apr 2 2011, 09:30 PM)
Totally agree, Digi broadband is BAD! and the customer service too !

Recently I was recommended by Digi dealer to try Digi broadband service and advise me to buy a RM8.50 prepaid to use the max 5 package. After activated and within 56 seconds, the line was disconnected. After calling the customer service and was informed that there was no more money in the account, I can accept the line being terminated when there is no money in the account, BUT I cannot accept is why can't they charge 0.10 more so that the line can keep active and the user can continue to use the max5 package ? In short, my RM8.50 gone within a minute, this is daylight robbery!!! And the Digi dealer still has the gut to advise me to topup another RM10 to try, what a shame!!!

This kind of situation can only happen in Malaysia because the MCMC is sleeping and users "boleh" tahan !
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for the rm8.50, u need to topup at least rm 10 for continue use of services since rm3.5 is for the card, rm 5.00 is credit.
after u use rm 5, should be no more charge but still can use..for me i still can use...if u still left atleast some rm.



 

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