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> DiGi 3G is really disappointing me, The coverage and speed is really poor

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iipohbee
post Mar 29 2011, 11:00 PM

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QUOTE(stuffx @ Mar 28 2011, 11:12 PM)
agreed.. cheap things suck.. and digi is one of that things.. cheapest in town but not that cheap for a lousy service
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Happpppy!


iipohbee
post Apr 2 2011, 10:19 PM

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QUOTE(kk2628 @ Apr 2 2011, 09:30 PM)
Totally agree, Digi broadband is BAD! and the customer service too !

Recently I was recommended by Digi dealer to try Digi broadband service and advise me to buy a RM8.50 prepaid to use the max 5 package. After activated and within 56 seconds, the line was disconnected. After calling the customer service and was informed that there was no more money in the account, I can accept the line being terminated when there is no money in the account, BUT I cannot accept is why can't they charge 0.10 more so that the line can keep active and the user can continue to use the max5 package ? In short, my RM8.50 gone within a minute, this is daylight robbery!!! And the Digi dealer still has the gut to advise me to topup another RM10 to try, what a shame!!!

This kind of situation can only happen in Malaysia because the MCMC is sleeping and users "boleh" tahan !
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Ask them to proof where did the excess went besides the RM5 used for daily internet.

They'll just tell you sorry sir for the inconvenience, if you want to further surf the internet tomorrow kindly top up another RM5.
There you go your RM5 just went zap for the day.

This post has been edited by iipohbee: Apr 2 2011, 10:22 PM
iipohbee
post Apr 14 2011, 10:03 PM

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DiGi is falling behind these days.

Their Smart Plan is no longer competitive because for RM68 per month you only get 3GB of data while the speed you're not even getting 1mbps most of the time.

Cost factor already out.
Speed factor also out
Technology also out with old HSDPA network

What's up with DiGi slacking these days?
iipohbee
post Apr 15 2011, 02:14 PM

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QUOTE(KennyP @ Apr 15 2011, 10:49 AM)
I find Maxis and Celcom are spending big money to expand their network infrastructure to upgrade to new technology and improve their services, but what DiGi is doing? Their annual report shows they are not going to spend much on infrastructure in the following year.

You are already left behind yet you are not planning to improve, I am going to say bye bye to you
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They might also say bye bye to us when they break even and collect back their investments made here.

The LTE scene now is overhyped in Malaysia.

Celcom is going LTE, uMobile is also, Maxis will eventually and even more surprising P1 Wimax is also slowly abandon their WIMAX for LTE.


iipohbee
post May 20 2011, 09:21 PM

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DiGi in Ipoh is real HSPA network.

Uploads can really break 2mbps during off peak hours if lucky.
iipohbee
post May 28 2011, 05:14 PM

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QUOTE(myandylai @ May 27 2011, 04:07 AM)
I am living in Ipoh. I subscribed a Digi Smart Plan RM68 (for Android) with 3GB quota per month. I use it for 2 month plus and I found that the speed it not consistent at any places I went around Ipoh. The speed is acceptable but having weird performance like being throttle by what media / content that's been download. Example like serving speed is average if the content is local (or maybe have local cache) but if the content was international speed is poor. Speedtest show very promising speed at 700-1000kbit/s download but when serving it seems much slower. Playback YouTube content show very inconsistent as it was playing smoothly with one video and the second video may be extremely lagging. Even when sometime (maybe peak hour) browsing speed became extremely slow but Android Market place can download app with speed (by reading the downloading figure) up to 200KByte/s (2Mbit/s). Because of the inconsistency of the connection I was not able to use more the 1GB of the given 3GB bandwidth even I try hard to use it (stay with mobile network even there's WiFi connectivity).

Ipoh is still good with Digi HSDPA network but users base will keep growing because of the rapid grow of SmartPhone market. Keeping up with the infrastructure is very important as more users will cause congestion of the network because the lag of bandwidth. And users are tide with the 2 years contract that they cannot terminate their plan even Digi provide poor quality service. That's sure will going to make lots of angry customer (good if it's Angry Bird). And hope Digi could consider removing any media base throttling if any before users exceeded their bandwidth cap.
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Could you mention the modem brand and make which you're using?

If you're using the modem supplied by DiGi or your phone, very likely you'll only be restricted to the HSDPA network.

Have you tried it on a Huawei MIFi device or a HSUPA enabled modem?

I agree with you that DiGi network is weak in areas like Tambun and Ipoh Garden area because the residents there resisted the erecting of telecom towers over there. They have always been in opposition of microwave towers so the weak signal there is expected.

If you are mostly in Greentown, Ipoh Central(near Central Market), Jln. Pasir Putih speeds are good.


Added on May 28, 2011, 5:18 pm
QUOTE(fat16 @ May 27 2011, 12:13 PM)
hi scamboy

digi bb have habit dc when idle for x hours. not a big deal because my modem will auto connect itself. celcom bb no dc can stay with same ip for days.

digi using public ip while celcom using private ip.
The auto disconnect is true. Even about 5 mins if no activity it AUTO DISCONNECT on you. It happens more often and idling time shortens during peak hours.

Very troublesome if your dialer doesn't auto reconnect on demand, because you need to re-click to reconnect.

This post has been edited by iipohbee: May 28 2011, 05:18 PM
iipohbee
post Nov 12 2011, 02:51 PM

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What happened to DiGi recently?

It's like they have halt expansions and upgrades. But somehow they have the best coverage now in my area with the most up to date HSPA network.

Seem like they have slowed down and keeping things mum.
iipohbee
post Nov 13 2011, 10:28 PM

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QUOTE(Darkmage12 @ Nov 13 2011, 10:37 AM)
They are focusing on selling rather than doing anything on the network congestion.
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When you're focusing on just selling and no longer interested in expansion it shows signs of skepticism.

Meaning you only want to recover investments and have no long term strategy.
iipohbee
post Dec 15 2011, 11:53 PM

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DiGi may be starting their round of LTE upgrades.

The project will start commencing from their DiGi House in Subang Hi-Tech to other parts of the country soon.

http://www.digi.com.my/aboutdigi/media/mr_...int=3&year=2011

Their equipment upgrade partnet is ZTE.
iipohbee
post Dec 22 2011, 01:00 AM

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Maybe after 2012 things will be better after the upgrade.

DiGi is promising fibre like speeds OTA after the LTE upgrade.
iipohbee
post Apr 1 2012, 02:52 PM

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Yaloh, DiGi HSPA connections are very unstable nowadays.

Just leave your connection idle for few minutes and it'll kick you out due to heavy congestion.

It's almost impossoble to make calls around Pasir Putih area in Ipoh now thanks to the new opening of AEON mall. Calls keep getting dropped due to overcongestion of the nearby base station.

 

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