yeap, the chip u purchase through retail transaction is call non-negotiable chip. u need to convert to cash chip in order to change to cash. to convert to cash chip, need roll once, that's it. but if u not a gambler, better don't do this. u just tempting urself to lose. only for gambler who really play la. plus going genting need expenses. got limit to purchase those chip de, 1 week 3 times only and maximum per purchase is 3k (low season) or 6k (peak season). if they no limit this, i could have gain 100k pts in a day