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Offgamers giving used CD KEY?, I am dissapoint.
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TSNiglet
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 Mar 25 2011, 11:57 AM, updated 15y ago
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New Member
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So last monday, i bought a battle-chest + WOLTK CD key from offgamers.com which has been recommended to me by a number of friends. So i got the cd key within minutes, delivery was fast and smooth. I went to battle.net US and entered my CD Key for standard WoW and guess what happend? Cd-key has been already claimed.
I've submitted a ticket regarding this and provided several screenshots for them to further investigate about this matter, hope i could get a new key or at least a refund.
Although i salute them for having good customer service, fast delivery etc but giving customers used keys is not really acceptable.
Has anybody else experienced this before? If so, did you manage to get a new CD-key/refund?
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TSNiglet
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Mar 25 2011, 02:24 PM
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I already submitted a ticket and provide all the relevant informations/screenshots needed. Hopefully they will give me a new one.
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TSNiglet
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Mar 25 2011, 04:50 PM
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QUOTE(e2bitz @ Mar 25 2011, 04:38 PM) i buy my vanilla and TBC with Offgamers.. it all good.. but service kinda slow for weekend if u want to buy the top up card... so i stop and buy everything via Blizzard with Credit card.. get promo also..hahah.. everything is smooth now  hope you got ur cd key and welcome to wow! i plan to buy vanilla,TBC,woltk at offgamers since its a lot more cheaper there. I'll buy cataclysm and monthly game time from blizzard since the price is nearly similar. From what i heard, getting a replacement/refund for a cd key is kinda hard except those with higher ranks (platinum). Any Offgamers representative that can comment on this? |
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TSNiglet
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Mar 25 2011, 05:32 PM
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QUOTE(Drugcola @ Mar 25 2011, 05:06 PM) Better confirm your wow account status first.. maybe it was double clicks...I remembered last time when i enter the time card codes.. wow website abit gay. it was saying the codes are not working ..i was like WTF!! f*** f*** f*** .. then i login my account and it working lol yep just contact their live chat to get updates about your issue I already checked throughly , and it shows that i have no game. Theres even an "add trial" button. Did you buy your time card from Offgamers too? |
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TSNiglet
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Mar 26 2011, 07:29 PM
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Still havent received a reply. Anybody have any other sites or maybe there are other sellers right here that accept paypal?
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TSNiglet
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Mar 26 2011, 10:52 PM
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QUOTE(Perunding @ Mar 26 2011, 10:00 PM) try calling them n ask for a refund by calling you mean telephone? Already talked with them in live chat. Its not that simple. Need to submit ticket and then screenshot this and that. |
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TSNiglet
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Apr 2 2011, 04:32 PM
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QUOTE(jason111785 @ Apr 2 2011, 03:58 PM) I've been using Offgamers for cd-keys and gold ever since i started WOW 3 years ago, and I dont have any problem with them, I even recommend to my friends which they dont have any problem as well. Don't because of a slight error then panic and take it like its end of the world. They ain't saint. Call them up and rectify the issue is the easiest and fastest way. I'm not panic. Its just that its my first purchase, and its a big one ( Worth RM200+ ) . And to see a recommended site like that giving out a used cd key just doesnt seem right. I've gone through live chat several times, sent few screenshots, and waited for more than a week for an answer. If this dragged on for too long, imma have to dispute my payment. :s |
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TSNiglet
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Apr 4 2011, 01:14 PM
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QUOTE(Perunding @ Apr 4 2011, 09:37 AM) Not yet. Its been more than 10 days. |
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TSNiglet
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Apr 4 2011, 03:43 PM
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QUOTE(wsummon2004 @ Apr 4 2011, 02:25 PM) i've forward this thread to their offgamers manager, later sure response fast, wait awhile ya. Thanks man. QUOTE(Jas2davir @ Apr 4 2011, 03:15 PM) is it still save to grab gold from offgamers? Honestly i think yes, because theres just too many good ratings and reviews about the site and it is very2 legit. Maybe i'm just damn lucky to hit the jackpot. |
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TSNiglet
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Apr 4 2011, 04:24 PM
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New Member
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QUOTE(Z4Zaizul @ Apr 4 2011, 04:09 PM) Hello Niglet, I'm Zaizul from OffGamers.com, I've been informed that you are having issues with the codes that you have bought from us. For your information, I've forwarded the issue to our OffGamers Customer Service team but they have failed to locate your order on our System. You may contact us via Live Chat or email me at zaizul.azelan@my.offgamers.com to expedite the resolution of your issue. OffGamer Live Chat www.offgamers.com/customer_support.php fail to locate? I'll be e-mailing you in a bit. |
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TSNiglet
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Apr 4 2011, 05:44 PM
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Thank you wsummon2004 and zaizul for the help regarding this matter. Hope this will get resolved as soon as possible.
Added on April 5, 2011, 4:36 pmFinally got a new CD-key from offgamers. case solved.
This post has been edited by Niglet: Apr 5 2011, 04:36 PM
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