Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

 Ways to Pay Your Credit Card Bills

views
     
ak1977
post Mar 29 2011, 12:34 PM

Getting Started
**
Junior Member
77 posts

Joined: Oct 2009
Just some tips on Cash Deposit Machine:

When you insert cash in the machine and it keep rejecting the notes that you replaces ( normaly happen to new notes ) mad.gif please dont keep inserting the cash because these CDM machines have timing, if a transaction cant be fulfiled within certain amount of times, by defaults it will force accept your cash and the cash you failed to bank in will go the rejected notes bin.

The next thing you see is that the CDM will come out this message " OUT OF SERVICE ". The person queing behind you will start cursing you. Why i say this is that customer have complaint why the CDM do this and that, scolding us with all the #&^&*# and when we go and check the journal report we can see this customer was trying to insert the notes for more than 5 times which the machines unable to recognise it and it will kick start this step by force the cash into the reject bin.

However different banks setup their machines differently it depends on how sensitive they set it. From what i experience HSBC & MBB had it.


ak1977
post Mar 30 2011, 09:18 AM

Getting Started
**
Junior Member
77 posts

Joined: Oct 2009
QUOTE(alexwsk @ Mar 29 2011, 01:07 PM)
yea, stupid machines laugh.gif
*
Latest Update, RHB CDM machine:

Tried to bank in $$$ in my saving a/c for SI to pay my housing loans, guess what happen? I insert 7 pcs of notes and 6 pcs been capture and 1 pc return. BUT the return note was CUT INTO HALF BY THE STUPID MACHINE. HELLO!! how on earth they maintain the machines one? zzzz... vmad.gif

I have call them to COMPLAINT immediately and now pending for their reply. WTF lah,this is irritating.

It in RHB Head Office in Jln Tun Razak there.

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0209sec    0.95    7 queries    GZIP Disabled
Time is now: 1st December 2025 - 10:26 AM