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 Maybankard 2 Gold and Platinum Credit Cards, AMEX with Visa or MasterCard

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jerrykhor
post Apr 5 2011, 01:16 PM

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any booth on going now?..that day i called MBB and wanted to apply for MBB2 card and the CS said will ask someone to call me ..but no one is calling me so far... cool2.gif
jerrykhor
post May 4 2011, 10:23 AM

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me too having the same problem..through phone already mentioned i need VISA.. but it sent me Master instead...
jerrykhor
post May 4 2011, 10:27 AM

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QUOTE(turion64 @ May 3 2011, 10:42 PM)
Yes. I also suspect the CS was lying. Because before I made that call, I am able to cancel another MBB card.
*
I just cancelled my Visa Petronas through phone.. but need to take a photo of the destructed card and send to mbbcardservices@maybank.com.my.

they will reply u a email after received ur mail..

Dear xxx

Thank you for your e-mail.

We acknowledge receipt of your recent e-mail. We shall forward your request to the respective unit for further attention.

Should we be of any further assistance to you, do feel free to contact our Customer Service Executives at 1-300-88-6688 or 03-7844 3696 (overseas) 24 hours a day, 7 days a week or fax to 03-79538600 or e-mail to mbbcardservices@maybank.com.my.

Thank you.



Yours sincerely,
For MAYBANK

xxxxx
Service Recovery
Service Fulfillment
Customer Engagement
Cards & Unsecured Lending
jerrykhor
post May 16 2011, 09:48 AM

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i swiped AMEX yesterday 7:30pm at Tesco, and it reflected on my M2u this morning.. so fast.. smile.gif

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