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 Maybankard 2 Gold and Platinum Credit Cards, AMEX with Visa or MasterCard

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Malvo
post Apr 29 2011, 01:44 PM

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just noticed that maybank didnt credit my 5x TP for 2 transactions with MBB2 Amex. one with Toy r'us and another with paypal payment.

do anyone encounter this before?
Malvo
post Apr 29 2011, 01:51 PM

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QUOTE(ronnie @ Apr 29 2011, 01:47 PM)
Has the transaction being posted ?
The points will reflect one day after it appears on M2U.
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yes the transactions were posted for 2 days in M2U...still no point reflected in TP sad.gif other transactions which were posted much later (yesterday and this morning) already have their points credited rclxub.gif
Malvo
post Apr 30 2011, 08:44 AM

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QUOTE(beyond86 @ Apr 29 2011, 02:23 PM)
have one more day see got updated or not
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argghh, still don have today...going to call them up mad.gif doh.gif
Malvo
post May 14 2011, 11:14 AM

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unable to swipe my amex at TRU and esso today...end up using visa mad.gif, anyone experience same thing? cry.gif
Malvo
post May 14 2011, 11:22 AM

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QUOTE(David83 @ May 14 2011, 11:18 AM)
Failed to swipe using MBB2 AMEX at Tesco Ampang just now. Tried several attempts at two terminals.

Ended have to use MBB2 Visa.
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hmm, seems my case is not an isolated case. anymore mbb2 amex user unable to swipe their card?
Malvo
post May 15 2011, 10:16 PM

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QUOTE(erry- @ May 15 2011, 05:02 PM)


Added on May 15, 2011, 5:04 pmi cant swipe mine @ esso too yesterday morning around 830am. try at pump, declined after a little while processing. try inside at cashier, line timeout. but no problem at 1pm at the pump.

probably because maybank mantenance? i read it on m2u website but it stated on 15 & 16 may on certain time only.
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QUOTE(beyond86 @ May 15 2011, 05:11 PM)
ya, yesterday morning until afternoon can't swipe at esso


Added on May 15, 2011, 5:12 pmCalled CS, they claimed that system down for Esso station
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i think more of maybank maintenance factor. swipe my card at around 9.40am at Toy'r Us failed, same goes to esso at 10.30am...tried after 2pm, ok again rclxub.gif rclxub.gif

but wasted my treatpoints for the day doh.gif cry.gif lesson learned, must not swipe amex during maybank maintenance tongue.gif
Malvo
post May 21 2011, 09:15 PM

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called CS to inquire on my free 10k treatpoints that supposely received for those invited for M2C, CS mentioned that it will only be credited into account in 4-8weeks time from card issued date...y it take so long? :star:

end up using my own TP for redemption on rm50 GST...sad.gif
Malvo
post May 22 2011, 09:16 AM

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QUOTE(ronnie @ May 22 2011, 01:39 AM)
So quick you get charged for GST... we thought it takes 3-4 months before being charged.
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yeah..got my card in march, got charged early this month.. rclxub.gif
Malvo
post May 22 2011, 11:32 AM

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QUOTE(ronnie @ May 22 2011, 09:58 AM)
Was the GST in the 3rd bill generated ?
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2nd bill. so far i have only received 1 bill prior to this.
Malvo
post May 28 2011, 06:44 PM

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QUOTE(sleepwalker_00 @ May 28 2011, 04:59 PM)
How long will it take for M2U to update my 2 cards statement date & due date after I received my card?

I collected my cards by this Tues, used AMEX this morning, but just now when I checked my M2U, the transaction and point still not updated.  blink.gif
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transactions and TP for amex normally will take 2-3 working days to update..so u should check again on tuesday smile.gif
Malvo
post May 29 2011, 03:00 PM

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QUOTE(pisang @ May 29 2011, 02:56 PM)
i check maybank2u online on my Treatpoints...
i notice that the TP is shown saperately for Visa and AMEX.
can both TP be combined ?
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yes both TP are combined smile.gif

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