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Credit Cards OCBC Titanium Mastercard Cash-Back Rebates, 5% or 1% Cash-back rebates ??

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Steven83
post Apr 13 2012, 02:24 PM

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Just got rejected when I apply for the credit card. All my condition are fullfill:
1. Salary = RM4k per months(clean networth is 3.3k per month after deduce for company shares, epf and tax)
2. No debt.
3. Never owned any credit card.
4. no bad record(own money from bank etc).

Its a total joke for me sad.gif
Steven83
post Apr 21 2012, 03:36 PM

On my way
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Senior Member
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Joined: Mar 2006
How about Titanium Card from Standard Chartered Bank? I can see they have a lot of benefit when compare to OCBC bank? I kinda disappointed to got rejected because I have no record....some more the customer service from OCBC are kinda rude...

This post has been edited by Steven83: Apr 21 2012, 03:38 PM
Steven83
post May 5 2012, 10:22 AM

On my way
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Senior Member
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I was surprised that I just got my citibank cash back platinum and UOB one card platinum(I got waiver of GST for the first year for both card tongue.gif) while OCBC rejected my application. Its so funny lol. No idea how OCBC filter the applicant.

This post has been edited by Steven83: May 5 2012, 10:23 AM
Steven83
post May 5 2012, 01:27 PM

On my way
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QUOTE(ronnie @ May 5 2012, 11:11 AM)
OCBC looks for "quality" applicants only.... Citibank & UOB looks for "quantity"
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Well....just 2 days ago...OCBC stuff contacted me and tell me to reapply for it again after the previous stuff rude to me. Do you think I will reapply again, I'm going to check whether my emotion and pride will do that or not? Its not about the quanlity stuff, is something wrong inside the OCBC system. I have enough cash in hand to ensure I can survive 3 years without work. Even my friend with lower pay and have debts still get the OCBC cards.


Added on May 5, 2012, 1:38 pm
QUOTE(Denis @ May 5 2012, 11:51 AM)
Other Bank = Apply-->Approve
OCBC = Apply-->Reject-->Appeal-->Require additional documents-->Approve

Since it is the most valuable card to the card holders, it can play around with u and it knows that u will APPEAL during the process.

Wonder whether it is making a loss biz in Titanium card...???
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Ya, you are right on this. But its like an insult to good potential customer like said I don't care you are customer or not even you are quanlify, I can reject you all I want. Best to mention in another way is "LANSI" in hokken. vmad.gif

This post has been edited by Steven83: May 5 2012, 01:38 PM
Steven83
post May 6 2012, 02:51 PM

On my way
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Senior Member
595 posts

Joined: Mar 2006
QUOTE(Gen-X @ May 6 2012, 09:54 AM)
Is that what the CS said (in bold)? If yes, I am surprised that the CS spoke to you in that manner, something you said must have triggered that tone of reply.

As you can observed in the case of fruitie, the CS rep reply and tone was appropriate when she explained her predicament and dissatisfaction.

Once a while I will get a CS at HLB who knows next to nuts, what I do is just say hang up and call again to CS and usually the next person can be of help.

As for OCBC CS, I am very happy with them so far. As for your claim that there is something wrong with OCBC system, I doubt it. According to Bloomberg, it is the strongest bank in the world for the second consecutive year!

And you know what, if you go apply the card again after "taruking" them here, the joke is on you.
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No, I will not be apply for OCBC again so there will no joke on myself. 1st of all, I didn't not contact cs. 2nd they contacted me and told me that I'm not quanlify and my application been rejected. So, here is my response:
me - may I know what are the reason I been rejected?
(male)cs reply- this is company confidental, therefore please reapply in another 3 months.
me - Why my friend with lower pay and more debt still able to get the cards, I need a explain on this. I don't think I will have issue applying other CC with my quanlification.
(male)cs reply- your friend were getting it or not is not my business, if you not happy please apply other CC.

Close my phone after that.

So, don't you think that sounds like "we OCBC CS are not interested and don't care to have you as our customer at all"? I do admit that I not a very rich guy and don't own million of dollars and OCBC has any right to reject me as they are free to do business with me or not. But still do you think some proper NLP training is needed for that CS?

I don't care they are in 1st, 2nd or 3rd. Any bank also can be on top as long as their investment are going fine. All I care is CS.


Added on May 6, 2012, 2:55 pm
QUOTE(den @ May 6 2012, 10:49 AM)
So far, I feel that the OCBC CS is ok as well. No problem with OCBC so far.

As for why you met all the qualification, but you didn't get approved...
probably when you are applying, you have no credit history - you mentioned that you did not own any credit card prior applying to this card.

I'm telling this from my observation only...
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Yes. I have no credit card history, but how you can explain this? My friend don't have any credit card history too, but he have housing loan. Maybe OCBC will go for anyone with debt history?

This post has been edited by Steven83: May 6 2012, 02:58 PM
Steven83
post May 6 2012, 02:59 PM

On my way
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Senior Member
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Joined: Mar 2006
QUOTE(fruitie @ May 6 2012, 02:57 PM)
Usually banks prefer applicants with credit history (loan and etc.). smile.gif

Well, I don't have any loan but with credit cards from other banks. I'm still waiting for mine.

By the way, it is "qualify" and "qualification". wink.gif
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Ya I think you are right. But I'm not interested to get into debt. In the end, who knows what will happen to the CC rebate wars. No one knows who will the best in future.

This post has been edited by Steven83: May 6 2012, 03:05 PM

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