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Credit Cards OCBC Titanium Mastercard Cash-Back Rebates, 5% or 1% Cash-back rebates ??

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CanieAnne
post Nov 30 2011, 01:17 PM

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They allow 4 times petrol purchase and allow a BIG transaction to go thru then only called me. Now they tell me I have to pay because I didnt take care of the card n they said no bank can stop any transaction after it went thru. They dont have any protective measures to prevent fraud or stolen cards.
I just don't want any1 else to be a victim like me. It is so unfortunate that my purse got stolen from my bag n I didn't know. N to know this bank dont even bother to call after 4 petrol purchase in less than 3 hours n then they approved a BIG transaction without checking with cardholder 1st. N they said it's my fault !

This post has been edited by CanieAnne: Dec 1 2011, 07:34 AM
CanieAnne
post Nov 30 2011, 02:02 PM

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QUOTE(tifosi @ Nov 30 2011, 01:44 PM)
Don't pay them. DON'T! Do a dispute. Allowing 4 times straight petrol purchase without calling you is your strong argument point.

You are supposed to be only liable for RM 250. A rule set by the BNM. Read those links below.

http://thestar.com.my/news/story.asp?file=...36271&sec=focus

http://www.themalaysianinsider.com/mobile/...-loyaburok.com/


Added on November 30, 2011, 1:55 pmBtw, I did 2 petrol transaction within 15 minutes and Public Bank straight away called me for verification last time.
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That's the way to protect cardholders and even their own.

I just read abt the RM250 max liability last Sun but u know this tricky bank is so nasty from the start, i need to find the right channel to fight back. Really need help in this area.

Just wish no1 else become a victim like me because wanted the 5% rebate in the 1st place doh.gif

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