hi there,

ytd i called up the hotlink customer service line to unsubscribe the phonebook backup. the guy who answered the call asked me to dial *135* but it couldnt work so i tried *135# instead.

Instead of unsubscribing the plan, he made me subscribe to it AND CHARGED ME RM2 but the question is, why am i subscribing to it now when i've already received the reminder saying that they will deduct my credit in 3 days?

after that, i called up the hotline again, another woman answered the call and said that she would unsubscribe the phonebook backup for me.. BUT until now i've not received any msg on saying that it has been unsubscribed.

wth? i think maxis customer service damn ridiculous and useless la trying to con money from us. i'm trying to unsubscribe, instead they made me subscribe(which i dont know how since i'm already subscribed to it), minus my credit, then nothing happened.

CAN ANYBODY HELP ME ON THIS?