Hi guys, facing some prob from Maxis. thot u guys might have some comment or help for me. I am using the Business Value Plus Supreme. Basically is pay per use postpaid plan. And no internet plan.

So I started using the mi3 on 25th June, when I first started up the phone. Maxis send me 3 msg in a row. All received at the same time.

RM0. Your data usage has reached 2MB/RM20. Buy a monthly data plan at 200MB/RM28/month to avoid Pay Per Use data charges at 10sen/10kB. Dial *100# to purchase.

RM0. Your data usage has reached 5MB/RM50. Buy a monthly data plan at 500MB/RM38/month to avoid Pay Per Use data charges at 10sen/10kB. Dial *100# to purchase.

RM0. Your data usage has reached 10MB/RM100. Buy a monthly data plan at 1GB/RM48/month to avoid Pay Per Use data charges at 10sen/10kB. Dial *100# to purchase.

I thot, shud b advertisement right. So i did not bother, coz my postpaid dun have internet plan also. All this while I kept my mobile network data OFF.

Then yday when I woke up, I saw there's a sms from Maxis saying that I've spent RM216.60 dy. I was like wth. I quickly check my mobile network data, it was OFF. I quickly log in to my maxis account and check the website. Unbilled amount RM216.60 too. From my previous experience, I've seen before my unbilled amount is RM60+, but when the statements come out, after waiving from my plan, it's just like RM10+.

Now I'm scared if Maxis charge me for the 3 sms. Coz RM20 + RM50 + RM100 = RM170 dy. Now my unbilled amount is RM216.

So is those messages actually valid to charge me? Or is it juz advertisement asking me to sign up data plan?

I've checked my mi3, for this month, I've only used 77.1kb of mobile data. But from 25th June til 31st June cannot check dy. Mi3 only keep record for 1 month.

Coz i recall that after the first few min I turn on my mi3, I have already turn off mobile network data.

edit. just tried dialing *136*9# and the choose check status option. It says No active plan. So i shud not worry bout it?

This post has been edited by briantwj: Jul 9 2014, 03:35 AM

yea. I got this reply from maxis forum.

Refer to your account, have detected there is a data transaction from your SIM card from 25/6/2014, 4.09pm till 6/7/2014, 12.58pm. Total data usage is about 15MB. Since you do not have any data plan, you have occur a pay per use charges for the data.
We advance you to check again data setting from your device. Please make sure that the 'mobile data' are unchecked and no APN has been set to avoid data usage from the network. Otherwise, you also can purchase our data plan if you need to use the internet from your device.
The sms acknowledgment was sent to you is a notification of the current data usage by tiers.However in order to get the finalized amount of the charges, we only can retrieve it once the bill has generated.

Guess surely will kena charge dy....zzz...paranoid dy. deleted all my apn setting. thot my plan dun have data plan, so wont have mobile network. Didn't know they charge pay per use.

This post has been edited by briantwj: Jul 10 2014, 02:08 AM

editted. Just found out about this. maxis new pay per use policy

maxis forum stated that I have used about 15mb. After calculating based on the old policy which is 10kb/RM0.10. I nid to pay RM153.60 for the 15mb that I have used.

I think I will plead for Maxis to charge me based on the new policy which is users will be charged using block rates at RM10 for 50MB. If they charge me based on the new policy, I only nid to pay RM10 for the 15mb that I used. Heck, I can even use til 49.9MB and juz be charged RM10.

So currently waiting for my bill to come on 21st July, will try to negotiate my case in Maxis Center.

Any chance of success?

This post has been edited by briantwj: Jul 11 2014, 04:23 PM