I dont know what maxis doing...
I face this:
I have a plan with hotlink 365 (stil got few months validity), i change to bagus plan, but after that my hotlink 365 is gone, only left the ' STD' 30 days validity.
then i contact maxis for this case, and wait for more than 1 week, yes my validity has been revert back to before (means i get back my hotlink 365 validity). i thought it has been solved.
but today only i noticed that my plan no more bagus plan, they changed my plan to new hotlink plan.....
what i want is change to bagus plan with my hotlink 365 validity, but they change my plan without asking me.
now 1 problem solve and 1 more problem created by them. if i change now to bagus plan again, then my hotlink validity will change to 30 days too, means i have to contact to maxis again. again and again.
I am also on the 365 plan. Was worried about changing to bagus.
On the website says if change to bagus 365 validity will be over.