Wow, that's a lot of bad feedback for CLS. I had thought that they are one of the better ones in the market since they have branches here and there. I haven't bought anything from them but all I have to say is that once, they were having a "promo" - free granite top. The granite top is definitely not "free" as the price they quoted me for woodtop (which is to be replaced with "free" granite) is as much as other shops' granite.