Jun 13 2011, 07:02 PM
QUOTE(wooncc @ Jun 11 2011, 12:30 AM)
Hi Lexus150, I'm facing exactly the same issue as you.
I placed my item back in April, and May, they told me that prioritize the first batch shipment to others and not me. After that 2nd batch, keep saying got issue at custom, keep delaying and proposed me to take a refund. I accept the refund, but it drag like 2 weeks until today I still not even receive any refund. At first, they saying by Tuesday 7-June, after that drag until 10-June, and 10-June, when ask for status update, saying already done with e-transaction, when I ask for the transaction number, promised will send email to me, but until now, none! Luckily I kept all single email from the day I purchase and all the communication with the company, the transaction documents, even the SMS from the company in my backup. If Monday I still don't see the money in, I may want to lodge a police report on Monday next week. When is your dateline Lexus150? We may want to file the report together.
hi, i'm also facing the same probs. i placed my order since march 2011, and the same thing happen where the item always out of stock (the same story as lexus as well). finally i decide to ask for refund and, again... the same thing happen where always a delay. previously the said, the refund takes 3-5 working days, but it's not I placed my item back in April, and May, they told me that prioritize the first batch shipment to others and not me. After that 2nd batch, keep saying got issue at custom, keep delaying and proposed me to take a refund. I accept the refund, but it drag like 2 weeks until today I still not even receive any refund. At first, they saying by Tuesday 7-June, after that drag until 10-June, and 10-June, when ask for status update, saying already done with e-transaction, when I ask for the transaction number, promised will send email to me, but until now, none! Luckily I kept all single email from the day I purchase and all the communication with the company, the transaction documents, even the SMS from the company in my backup. If Monday I still don't see the money in, I may want to lodge a police report on Monday next week. When is your dateline Lexus150? We may want to file the report together.
hmmm, whatever it is, i'm still hoping that i will get the money back. she said that she already do an ebanking transfer this evening(after working hours), maybe i should wait till tomorrow to see the money floating in my acc.
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