The Silverstone League V2, The Mac Daddy of cases
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 Jun 30 2011, 05:33 PM
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Store Representative
9,173 posts Joined: Jan 2003 From: Edifier, Stax, Noctua and AirPulse  
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QUOTE(stille nacht @ Jun 30 2011, 01:41 AM) Just found low quality screw in TJ11 Bro,  I think the screw in the motherboard tray was broken  I just check the screw on another TJ11, it is very hard and not easy to broken. FYI, all the case manufacturer using the same type of screw. Anyway, we already report this to SST. This post has been edited by Edifier: Jun 30 2011, 05:34 PM |
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Jun 30 2011, 11:45 PM
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Junior Member
283 posts Joined: Dec 2009 From: Kuala Lumpur
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QUOTE(Edifier @ Jun 30 2011, 05:33 PM) Bro, I'm not trying to give a bad image for SST but it happens I just check the screw on another TJ11, it is very hard and not easy to broken. FYI, all the case manufacturer using the same type of screw. Anyway, we already report this to SST.  the owner said it's because the manual gave him a misleading guide. |
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Jul 1 2011, 07:08 AM
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Store Representative
9,173 posts Joined: Jan 2003 From: Edifier, Stax, Noctua and AirPulse
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QUOTE(stille nacht @ Jun 30 2011, 11:45 PM) I'm not trying to give a bad image for SST but it happens I see, i will report this to SST and thanks for the info the owner said it's because the manual gave him a misleading guide. |
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Jul 1 2011, 12:02 PM
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Store Representative
9,173 posts Joined: Jan 2003 From: Edifier, Stax, Noctua and AirPulse
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QUOTE(stille nacht @ Jun 30 2011, 11:45 PM) I'm not trying to give a bad image for SST but it happens Bro stille nacht, the owner said it's because the manual gave him a misleading guide.SST just reply us, they will replace a new tray for your friend. |
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Jul 1 2011, 04:32 PM
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Senior Member
1,376 posts Joined: Nov 2010 From: Klaatu barada nikto
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good service from sst
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Jul 1 2011, 04:53 PM
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Junior Member
283 posts Joined: Dec 2009 From: Kuala Lumpur
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QUOTE(Edifier @ Jul 1 2011, 12:02 PM) Bro stille nacht, Is it? the screw already removed from the mobo, they still want to replace it?SST just reply us, they will replace a new tray for your friend. |
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Jul 1 2011, 05:51 PM
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Store Representative
9,173 posts Joined: Jan 2003 From: Edifier, Stax, Noctua and AirPulse
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QUOTE(stille nacht @ Jul 1 2011, 04:53 PM) Is it? the screw already removed from the mobo, they still want to replace it? We already report to them for the problem your friend encounter and they will send a tray to us if your friend want it |
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Jul 1 2011, 08:24 PM
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Junior Member
283 posts Joined: Dec 2009 From: Kuala Lumpur
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QUOTE(Edifier @ Jul 1 2011, 05:51 PM) We already report to them for the problem your friend encounter and they will send a tray to us if your friend want it He wants it because he tried really hard to remove it and scratch the mobo tray.. how to get it?This post has been edited by stille nacht: Jul 2 2011, 01:27 AM |
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Jul 1 2011, 11:55 PM
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Senior Member
1,376 posts Joined: Nov 2010 From: Klaatu barada nikto
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better get it since its free.
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Jul 2 2011, 07:25 AM
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Store Representative
9,173 posts Joined: Jan 2003 From: Edifier, Stax, Noctua and AirPulse
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QUOTE(stille nacht @ Jul 1 2011, 08:24 PM) He wants it because he tried really hard to remove it and scratch the mobo tray.. how to get it? OK, PM me his contact and i will courier it to him once the tray reach my office.Sorry for the inconvenience cause |
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Jul 2 2011, 10:36 AM
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Junior Member
283 posts Joined: Dec 2009 From: Kuala Lumpur
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QUOTE(Edifier @ Jul 2 2011, 07:25 AM) OK, PM me his contact and i will courier it to him once the tray reach my office. Okay, I will ask him, thanks.Sorry for the inconvenience cause Can I get a replacement for my RV01 sliding door?  It can't lock in the bottom anymore  |
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Jul 2 2011, 12:25 PM
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Senior Member
1,972 posts Joined: Jan 2003 From: Klang Valley 
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Wow, such good service from Inter-Asia
Silverstone brand impresses me further. |
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Jul 2 2011, 12:35 PM
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Junior Member
83 posts Joined: Dec 2007
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Good after-sales service from Inter-Asia & SST .
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Jul 5 2011, 01:08 AM
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Junior Member
303 posts Joined: Dec 2007 From: Bamboo River
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Just bought the Raven 03, currently doing some noobish review on it
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Jul 5 2011, 09:58 AM
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Store Representative
9,173 posts Joined: Jan 2003 From: Edifier, Stax, Noctua and AirPulse
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QUOTE(stille nacht @ Jul 2 2011, 10:36 AM) Okay, I will ask him, thanks. Will check with SST and get back to u asap.Can I get a replacement for my RV01 sliding door? It can't lock in the bottom anymore |
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Jul 5 2011, 11:05 AM
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Junior Member
102 posts Joined: Aug 2009
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Silverstone is very quick to acknowledge complaints and for that a lot of points should be given to their pr and customer service. Our local distributor too must be commended.
But silverstone still dropped the ball with their quality control in recent products and this is simply unacceptable given their relatively high selling price. I hope they will up their game to ensure no subpar quality items are sold in their name. It took them a lot of good hard work to build it up after all. |
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Jul 5 2011, 04:43 PM
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Junior Member
283 posts Joined: Dec 2009 From: Kuala Lumpur
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QUOTE(Edifier @ Jul 5 2011, 09:58 AM) Will check with SST and get back to u asap. Thanks  |
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Jul 6 2011, 11:28 AM
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Store Representative
9,173 posts Joined: Jan 2003 From: Edifier, Stax, Noctua and AirPulse
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SilverStone PS06
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Jul 6 2011, 11:57 AM
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Senior Member
902 posts Joined: Mar 2009
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i love the front design haha
and the top there looks like short racing stripes This post has been edited by Jinster: Jul 6 2011, 11:58 AM |
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Jul 10 2011, 12:08 AM
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Newbie
2 posts Joined: Jul 2011
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Just bought a RV02 casing, couldnt wait for the evolution to stock up in msia so went with the normal one! hope to post more pic for you guys to comment! waiting for the casing to reach now! yahoo!
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