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When does iPhone start the warranty date?, On the day u purchase or activate?
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TSiPlx
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Feb 18 2011, 09:11 AM, updated 15y ago
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Hi, This morning i wake up i suddenly think. People is selling seal set of iPhone 4 and their warranty is 1year by local carrier and it starts from the day you activate it. Is it true? Let's say if i dont wan activate it and hacktivate it does this mean my warranty still not yet start? LMAO!!!! Anyone working in Maxis/Digi can answer me this?   Ok the image above it shows that my warranty start from the date that i activate it. Why am i sure of this. Cos i buy a sealed iPhone from shop and not go to maxis/digi for it. And normally phone shops buy the phone and keep. This post has been edited by iPlx: Feb 18 2011, 12:12 PM
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WaCKy-Angel
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Feb 18 2011, 09:12 AM
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Local carrier are tied to your date of registration aka purchase
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TSiPlx
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Feb 18 2011, 09:14 AM
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QUOTE(WaCKy-Angel @ Feb 18 2011, 09:12 AM) Local carrier are tied to your date of registration aka purchase Does this mean people in garage sale selling sealed set means no 1 year warranty from carrier? Are you 100% sure is on purchase date and not activation date?
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farhan0103
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Feb 18 2011, 09:16 AM
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Getting Started

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the first time u want to turn on the iphone, a pic with itunes logo will show up. means u must connect it to itunes and by doing that will activate ur iphone.
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TSiPlx
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Feb 18 2011, 09:19 AM
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QUOTE(farhan0103 @ Feb 18 2011, 09:16 AM) the first time u want to turn on the iphone, a pic with itunes logo will show up. means u must connect it to itunes and by doing that will activate ur iphone. What you mean it activate it. But if i hacktivate it? Does this mean that my warranty still not start yet?
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SUSnatzakaria
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Feb 18 2011, 09:19 AM
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QUOTE(farhan0103 @ Feb 18 2011, 09:16 AM) the first time u want to turn on the iphone, a pic with itunes logo will show up. means u must connect it to itunes and by doing that will activate ur iphone. Does that answer TS question? Read properly please
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TSiPlx
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Feb 18 2011, 09:21 AM
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QUOTE(natzakaria @ Feb 18 2011, 09:19 AM) Does that answer TS question? Read properly please  thanks  So what you think natzakaria?
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SUSnatzakaria
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Feb 18 2011, 09:24 AM
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I think it's upon activation but as you very well know local telcos always twist things around and claim upon purchase that warranty starts.
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TSiPlx
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Feb 18 2011, 09:25 AM
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QUOTE(natzakaria @ Feb 18 2011, 09:24 AM) I think it's upon activation but as you very well know local telcos always twist things around and claim upon purchase that warranty starts. If its upon activation this nice lo.... Cos we can hacktivate and you still keep your 1 year warranty LOL!!!!
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SUSnatzakaria
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Feb 18 2011, 09:32 AM
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Good idea - will do for next iphone
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TSiPlx
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Feb 18 2011, 09:35 AM
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QUOTE(natzakaria @ Feb 18 2011, 09:32 AM) Good idea - will do for next iphone  But its hard to say until someone from Digi/Maxis can confirm is it on purchase/activation
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farhan0103
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Feb 18 2011, 09:36 AM
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Getting Started

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QUOTE(iPlx @ Feb 18 2011, 09:25 AM) If its upon activation this nice lo.... Cos we can hacktivate and you still keep your 1 year warranty LOL!!!!  can do that? whoaa if i now i'll never let the telco to activate it. sigh...
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TSiPlx
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Feb 18 2011, 09:38 AM
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QUOTE(farhan0103 @ Feb 18 2011, 09:36 AM) can do that? whoaa if i now i'll never let the telco to activate it. sigh... That is the problem. We still donno is the warranty start from purchase plan or from activation....
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sett
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Feb 18 2011, 10:31 AM
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Getting Started

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actually you can check your warranty from here: https://selfsolve.apple.com/agreementWarrantyDynamic.doKey in the set's serial number (found on the box). If not found then the set is new.
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TSiPlx
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Feb 18 2011, 10:33 AM
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QUOTE(sett @ Feb 18 2011, 10:31 AM) actually you can check your warranty from here: https://selfsolve.apple.com/agreementWarrantyDynamic.doKey in the set's serial number (found on the box). If not found then the set is new. I think you didnt read what am i actually asking. What i wanna know is does warranty start from activation of the phone or when you sign up the phone with your carrier.
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xaw5126
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Feb 18 2011, 10:48 AM
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@ iPix Maxis & Digi staff are supposed to activate the phone for you when you buy it. Now, if you hacktivate it... theoretically you could 'extend' the date...
but Apple thought of that. The sales records are updated online, so if there's ever a dispute about the warranty, they will take the date of sale as the final answer.
tl;dr version : date of purchase. its on the receipt.
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TSiPlx
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Feb 18 2011, 10:56 AM
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QUOTE(xaw5126 @ Feb 18 2011, 10:48 AM) @ iPix Maxis & Digi staff are supposed to activate the phone for you when you buy it. Now, if you hacktivate it... theoretically you could 'extend' the date... but Apple thought of that. The sales records are updated online, so if there's ever a dispute about the warranty, they will take the date of sale as the final answer. tl;dr version : date of purchase. its on the receipt. So its 2 way. It depends on activation. and also date of purchase? Did u confirm it from Apple or Digi/Maxis? Or you just say it as your own way?
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esssymanex
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Feb 18 2011, 11:02 AM
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Normally they have system, its either you activate it through online or through receipt and sometimes through manufacturing date. It depend, from my observe currently via activation. Nowadays many of electronic product do that.
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TSiPlx
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Feb 18 2011, 11:07 AM
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QUOTE(esssymanex @ Feb 18 2011, 11:02 AM) Normally they have system, its either you activate it through online or through receipt and sometimes through manufacturing date. It depend, from my observe currently via activation. Nowadays many of electronic product do that. What if i dont activate it. I Hacktivate it.... means i still preserve my warranty?
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xaw5126
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Feb 18 2011, 11:08 AM
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I used to work at machines AND Maxis Sunway. so I guess I know what I'm talking about. I can't share all the details here, but lets be clear. Activation is not relevant. Warranty starts on date of purchase as recorded in partner's POS system & customer's receipt
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TSiPlx
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Feb 18 2011, 11:10 AM
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QUOTE(xaw5126 @ Feb 18 2011, 11:08 AM) I used to work at machines AND Maxis Sunway. so I guess I know what I'm talking about. I can't share all the details here, but lets be clear. Activation is not relevant. Warranty starts on date of purchase as recorded in partner's POS system & customer's receipt  Yea i still think its date of purchase. as activate is just to verified that your phone is in the right carrier i think...
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sett
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Feb 18 2011, 11:30 AM
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Getting Started

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I still think is both activation.
activation is for apple to keep record of the phone warranty start.
carrier keep record by the date of purchase. what happen if customer lost their receipt then does that mean the set is out of warranty but customer still have the privilege card.
the product belongs to apple but warranty claim, you need to go back to carrier. carrier is like a collection point. once carrier collect all the faulty set, they send back to apple service centre (for iphone in MY need to send back to SG by carrier). apple verified those set from apple system and not carrier database.
This post has been edited by sett: Feb 18 2011, 11:37 AM
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TSiPlx
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Feb 18 2011, 11:32 AM
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QUOTE(sett @ Feb 18 2011, 11:30 AM) I still think is both activation & day of purchase. activation is for apple to keep record of the phone warranty start. carrier keep record by the date of purchase. what happen if customer lost their receipt then does that mean the set is out of warranty but customer still have the privilege card. Warranty claim using the card...
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sett
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Feb 18 2011, 11:39 AM
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Getting Started

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the card only state: name, contact, model & imei but doesn't state date of purchase.
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TSiPlx
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Feb 18 2011, 11:41 AM
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QUOTE(sett @ Feb 18 2011, 11:39 AM) the card only state: name, contact, model & imei but doesn't state date of purchase. When you purchase your phone they key in the imei/s.n to the system de....
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csk3984
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Feb 18 2011, 12:03 PM
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is very easy. Just go to buy operator set new and sealed. Then do not sycn to itunes, sit and wait for 1 week. After that just open your box and sync to itunes. Then go to apple website check your warranty status will do. Then you can get your answer
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TSiPlx
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Feb 18 2011, 12:05 PM
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QUOTE(csk3984 @ Feb 18 2011, 12:03 PM) is very easy. Just go to buy operator set new and sealed. Then do not sycn to itunes, sit and wait for 1 week. After that just open your box and sync to itunes. Then go to apple website check your warranty status will do. Then you can get your answer So are you gonna buy me one new set?
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csk3984
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Feb 18 2011, 12:14 PM
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QUOTE(iPlx @ Feb 18 2011, 12:05 PM) So are you gonna buy me one new set? you want to know so you have to find it out by yourself. Right?  . Just my suggestion to do that. If not you can ask your friend who going to buy iPhone soon to do it for you
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TSiPlx
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Feb 18 2011, 12:17 PM
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QUOTE(csk3984 @ Feb 18 2011, 12:14 PM) you want to know so you have to find it out by yourself. Right?  . Just my suggestion to do that. If not you can ask your friend who going to buy iPhone soon to do it for you I wanna know thats why i am asking here. You donno and u are trolling here.
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