hi i couldnt comment on whats went wrong on the consultation you had earlier on from salon.
but to me, breakouts could be from varies factor but i will not recommned intensive moisture balance because it suits ultra dry skin condition. over moisture could possible caused you breakouts .in fact, to reduce /get rid of acne skin ,you need some products that minimize excessive oil and reduce oil secretion.
Active Moist is the oil free. or else you can try Oil Control lotion 59ml actually. best is if you can visit more salons to get physical face mapping ya.
Sebum clearing mask is a good choice. but for blackheads and whiteheads,it will not disappear honestly. because human tends to produce sebum everyday.. we use product just to control /minimisze and maintain glowing skin. (there is another target product to reduce blackheads/whiteheads from cellnique as well -skin action sebum gel)