Long working hours and mundane job. Crappy pay and mediocre benefits. A senior once told me, if you can survive at Citigroup for more than a year, you can survive anywhere else since this place is hell.

Its like stepping through the gates of hell. Serious.

People are somewhat friendly. Career growth? Let's put it this way, unless you stay for more than 5 years, you will be doing the same old shit with peanut pay without bonus (bonus is myth so I've heard). Whadaya expect, CTSM is a cost center, you ain't making money for the company so you definitely don't deserve the money that those in sales are earning.

As was mentioned, turnover rate is high. Really high. People leaving every 2 months haha. I see Goodbye and Farewell letters regularly. Oh and uhh, resignation notice period is 1 month for temporary staff and 2 months for permanent. Its a deterrence for people to leave BUT PEOPLE STILL LEAVE hahaha.

Interview process? Haha, one of the easiest interviews ever. They just basically ask you about yourself and "enlighten" you on crappy the job (must be willing to work at staggered hours, facing the monitor for 9 hours, anti-social/pro-introvert roles bla bla bla etc etc etc).

Have a nice day hehehehe. My advice, go join Dell or Agilent. Goyang kaki to the max