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 Anti Money Laundering Analyst, with Citigroup Transaction Services

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post Feb 18 2011, 04:20 AM

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QUOTE(xDingx @ Feb 16 2011, 12:04 AM)
Dear all,

I was called to attend an interview with Citigroup Transaction Services for Anti Money Laundering Analyst position. Can anyone of u who had attended the interview for this position (or other positions) with Citigroup tell me how was the interview process? For those who r working or had been worked with Citigroup Transaction Services, can u guys tell me how is the working environment? and, how is the future career growth for this Anti Money Laundering Analyst position?

Ur input is highly appreciated..

Thanks...
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QUOTE(RedSky21 @ Feb 17 2011, 05:46 AM)
I also applied for this position but I don`t know much about it... Anyone can explain a bit ?... Thanks...
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Long working hours and mundane job. Crappy pay and mediocre benefits. A senior once told me, if you can survive at Citigroup for more than a year, you can survive anywhere else since this place is hell.

Its like stepping through the gates of hell. Serious.

People are somewhat friendly. Career growth? Let's put it this way, unless you stay for more than 5 years, you will be doing the same old shit with peanut pay without bonus (bonus is myth so I've heard). Whadaya expect, CTSM is a cost center, you ain't making money for the company so you definitely don't deserve the money that those in sales are earning.

As was mentioned, turnover rate is high. Really high. People leaving every 2 months haha. I see Goodbye and Farewell letters regularly. Oh and uhh, resignation notice period is 1 month for temporary staff and 2 months for permanent. Its a deterrence for people to leave BUT PEOPLE STILL LEAVE hahaha.

Interview process? Haha, one of the easiest interviews ever. They just basically ask you about yourself and "enlighten" you on crappy the job (must be willing to work at staggered hours, facing the monitor for 9 hours, anti-social/pro-introvert roles bla bla bla etc etc etc).

Have a nice day hehehehe. My advice, go join Dell or Agilent. Goyang kaki to the max smile.gif

This post has been edited by Enclave Recruit: Feb 18 2011, 04:35 AM
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post Feb 19 2011, 12:50 AM

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QUOTE(LostWanderer @ Feb 18 2011, 06:19 AM)
as a matter of face...for the pay...during my time of entree is still pretty good...however, during the month of august or later, they cut down the salary most likely due to rapid expansion of the team

well, as for being hell...not so much comparing to an auditor's life...the hellish thing most probably is due to the amount of workload + it's just mundane...however, most of the time, the task is simple...if you got yourself a hard task...you will take your time to complete that, which is just bad for your productivity...lol

there is bonus, how much is it i dunno, but to qualify, u will need to work more than a year before january comes...and from what i heard...the bonus for this year is just really bad though...but for the past few years was good...i dunnno...just seems so polar opposite on which to believe, XD

dell or agilent...which job is recommended? not to say goyang kaki or what...but, just basically a good career path and an interesting day to day job will be good...haha
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Most of my friends who are at Dell or Agilent, regardless of job functions, be it customer support, engineering, marketing etc etc are ecstatic! They are happy and the OT is high. Some even get to go back before 6. Never gonna happen at Citigroup.

I'd let you guys in on a lil secret, many of my colleagues received RM 60 for annual increment. Best la, wow I bet they feel sooooo special about themselves. Working their ass off for 10+ hours a day and they get a peanut increment. HAHAHAHAHA, oh I pity them and (myself). Such is the life at Citigroup.

Gee, I wonder why the turnover rate is high.


QUOTE(xDingx @ Feb 18 2011, 10:29 AM)
ur comment somehow stop me to join CTSM  sweat.gif
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Then my job here is done. I am doing you a favor trust me on this.

You owe it to your family, you owe it to yourself. Go get yourself a better job. Better options exist elsewhere.



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post Feb 19 2011, 11:23 PM

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QUOTE(omnyomnyom @ Feb 19 2011, 04:30 PM)
Just to shed some light on the interview process, they'd ask standard interview question like tell me more about yourself, what is your biggest achievement, one of your weakness, explain what is AML and what do you understand from its term. The young lady that interviewed me was really friendly, not HR but i think from corporate division in AML.

Pure compliance job i would say. Salary wise, a tad bit low, ranging from RM2400 (no experience) to Rm 2500 (with experience).  cry.gif
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They are mass hiring now due to a severe shortage of staff. People are leaving in droves.

You can be a real jackass and they'd still take you in. All you need to do during the interview is say yes. Yes to the long hours, yes to staring at the monitor the whole day and yes to working at staggered hours.

They seem to think RM 2400 is a lot. But it isn't these days. Fuel prices are rising and KFC fried chicken are getting smaller and smaller.

At least Public Bank offers RM 2800 to fresh grads. High workload but you are handsomely compensated for the effort. Some more got annual dinner with Amber Chia haha.

Ain't staying here for long. Its a sinking ship.



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post Feb 20 2011, 04:43 PM

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QUOTE(mahsiuling @ Feb 20 2011, 03:38 PM)
Wow Public bank annual dinner got amber chia... wow...
Hmm... Citi group transaction services....

Do have several friends in Citi AML though. Pay ok ok...
21-22 days leave,
2 months contractual Bonus excluding performance Bonus.
Working time, depends on your department which region you are servicing.
Good report writing skills.
Curious mindset when investigating.
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The 2 months contractual bonus is already factored into your base salary. So in actual fact, CTSM employees are earning less than RM 2400. RM 2400 is already inclusive of the contractual bonus. They have duped many people. Only when u are inside, u find out about all this nonsense.


QUOTE(xDingx @ Feb 20 2011, 03:55 PM)
A lot of bad comments here for this position with CTSM  shakehead.gif

I think i will reject the recruiter who called me for the interview only offer me rm2400+ which is lower than my current salary...  sweat.gif
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I have shown you the light. Stay far far away from AML or any other positions at CTSM.

Reject it and go find a job at BAT haha. You kill people for a living. Ain't that cool brother. Need a 1st class honours qualification though hehehehe.

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post Feb 21 2011, 09:06 PM

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QUOTE(qemon @ Feb 21 2011, 07:16 PM)
HY! i went for the interview today and it went suck. because of my own mistake hehe. the interview is very casual. but u have to do research about this job. i did a research, but i only research about ANTI MONEY LAUNDERING ANALYST. yes u have to know what is the job scope but u have to know what is MONEY LAUNDERING also. and the three steps ( placement, layering n integration) u can find it in google. luckily the interviewer give me second chance tomorrow. hope i can do it better.

hope my advice can help u or other people smile.gif

remind u, MONEY LAUNDERING n ANTI MONEY LAUNDERING ANALYST are not the same. one is the ''what does it mean by this act'' and the other one is ''what is the job scope'' don't be careless like me hehe

smile.gif
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Uhh, you really want this job? Well, good luck buddy.

The fact that the interviewer gave you a second chance shows how desperate they are. In most interviews, once you screw up, you're out.


QUOTE(chowsc86 @ Feb 21 2011, 07:23 PM)
i received a call from a recruitment firm few weeks ago, according to them, this job has to work nearly 12 hours per day >.<
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Yes. And they only pay you RM 2400 for all that trouble.

This post has been edited by Enclave Recruit: Feb 21 2011, 09:11 PM
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post Feb 22 2011, 09:13 PM

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QUOTE(LostWanderer @ Feb 22 2011, 06:28 AM)
i pretty much feel that you do sound pretty bitter working here...u noticed that didn't ya?
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Yes. I'm no longer a cheerful person. sad.gif

Will submit my resignation letter soon. Time to put a smile back on my face. I would be able to send out a farewell/goodbye bla bla mail to everyone muahahaha. Or maybe I won't.



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post Feb 25 2011, 08:35 AM

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QUOTE(Rainie87 @ Feb 24 2011, 03:56 AM)
Just went for the interview. The recruiter told me that that beside the basic RM2400. There are also OT claim and meal allowance. How true is that?
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Yeah RM 20 for OT. Hehehe. You must work for the entire 3 hours or else your boss will tell you to go fly a kite.


QUOTE(fensiang @ Feb 24 2011, 09:46 PM)
may i know what are the minimum qualifications to apply for this position?
having dilemma in finding jobs now T_T
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No experience needed. Hell, you can be a lawyer, they'd still take you in. Ask yourself this question, do you like to stay in the office for 9 hours and stare at documents and monitor for the whole day?

If you like that, then this is the perfect job for you.

A friend of mine recently attended the interview and told the interviewers that he is an extrovert who likes to meet up with people and socialize. Guess what, they rejected him hahaha.

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post Feb 25 2011, 08:59 AM

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QUOTE(fensiang @ Feb 25 2011, 08:46 AM)
well... i guess i have no choice .
what i ever thing i also will force my self to do it
because i am in learning stage and currently unemployment for half years already =.=''
no working experience at all
between, for this position, i have check out on the citi career website, there are not offer this position...
but i am quite interest so in this position leh....
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If that's the case, All the best and good luck MARINE. Semper Fi!!

To me, every CTSM employee is like a US Marine. They go through a lot of shit and take a lot of punishment. Its a war zone out there.

The question is, how long will you last? hehehe.
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post Feb 25 2011, 04:25 PM

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QUOTE(fensiang @ Feb 25 2011, 12:49 PM)
never try never know ma
i like challenges
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Here's a tip, once you start working at CTSM, continue looking for a better job. They won't be mad at you since everyone is expendable.

Try to find it before you are confirmed because CTSM's resignation notification period after confirmation is 2 months.

Try looking into vacancies at Sime Darby, BAT, CIMB Bank or HSBC. Y'know, companies that pay much much more than CTSM haha.


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post Feb 26 2011, 08:11 AM

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QUOTE(fensiang @ Feb 25 2011, 10:55 PM)
walan eh...
ctsm stands for what...don use short form leh
sime darby bit tough for me...
coz they only employ top student
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Citigroup Transaction Services (Malaysia)

Just go and try la.

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post Mar 3 2011, 08:43 AM

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QUOTE(potpetpotpet @ Mar 2 2011, 08:51 PM)
Hi there, I'm working with citigroup too.

The thing is, if you are interested in fraud or internal audit..this job will be a suitable stepping stone for you. Otherwise it's gonna be a big waste of your time. Haven't been here for long...but boy, i feel like screaming at the thought of staying here for long!!

I'm not sure how bright your prospect is at moving to a different career path albeit still in banking line though, but if you work more than 4 years there, you can apply to transfer (provided there's a posting) within citi whether local or overseas.

Like a previous member said, experience here is limited...when I was in training, a senior offered to write a report for the new hirees on behalf of our supervisor because she said that she can then put something else on her resume besides 'copying and pasting'. One senior has left only after a few months here, and all the seniors I've talked to are planning to leave...

To another member who said that menara citibank is full, well, for your information, wisma char yong is full too!! So we don't know where you will be put when you come in. It's like every week there are new hirees.

Me personally, i'm getting out of there. The seniors are great, my supervisor is cool, my colleagues are easy to get along with, but the job isn't what I want to do. Anyone can do it. It sucks the living soul out of me. I regret accepting it, because I would like to be free to go for interviews.

And a member mention about OT...the OT is only for weekends. On weekdays if you work 3 hours after your required hours, you'll get meal allowance of RM20.
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I once had a chat with a nice chap at a hawker stall who once headed Public Bank's finance department, he saw my Citi tag and immediately pointed out to me that the exposure is limited and that career wise, I ain't going anywhere. I wholeheartedly agree and told him that it would only me temporary before I get a better job.

Y'all wanna know the hard truth, a senior who recently left said this to me, the people who stay here lacks ambition. A little bit harsh, but there's truth to it and it left me pondering at my options as well.

QUOTE(jasmine_wms @ Mar 2 2011, 11:58 PM)
Came back from the interview. Honestly, i won't be taking the offer also.
The first thing that came into my sight is, lotsa people staring at the monitor. very quiet environment... it feels like the computer lab in my uni's library.
then the malay lady interviewed me. she was friendly and easy to get along type and very straight to the point.
but then! she started the conversation with all the bad stuff about this position: long working hours, boring job, won't get to meet people..and keep encouraging me to work with my dad (we have family business but it's not the stuff that i wanna work).
i guess they have too high turn over rate and dowan to waste time training the new ones and after a month or two, they leave.
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HAH! I knew it. Its a standard modus operandi for Citigroup intervew. Straight to the point. But people still join and a few months later, abruptly leave LOL.

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post Mar 8 2011, 08:30 AM

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QUOTE(potpetpotpet @ Mar 7 2011, 10:25 PM)
How's your job hunt going? I find it quite tricky to make up an excuse to be able to go for an interview...There's a great opportunity that just appeared today which requires me to take an afternoon off sometime this week but I feel quite bad thinking of taking time off of work, but then again I see my seniors constantly being absent. Is it normal in your department?

People still want to join probably because of the name I guess. It's quite tempting really for me to try to discourage potential new hirees from accepting the offer!
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Very common for my department. Most of my seniors are always on leave or constantly taking MC. There's a guy has taken MC 5 times in 3 months.

Don't feel bad taking the day off to attend interviews. You'd rather feel sorry for the company than feel sorry to yourself right?

My time at CTSM is almost 1 year, after that I'll be venturing into investment banking. Good luck to y'all CTSMers.


QUOTE(LostWanderer @ Mar 7 2011, 10:56 PM)
if u believe you got a good job prospect coming up...and u like that job, i recommend u to just go for the interview...afterall, it's your future anyway...lol
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Exactly. Anyway, some of the functions in KL have been transferred to Penang. E.g. LC Review, HK Doc Prep etc etc

How about u LostWanderer? Staying or leaving? hahaha

This post has been edited by Enclave Recruit: Mar 8 2011, 08:41 AM
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post Mar 8 2011, 09:20 PM

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QUOTE(illiasdiaz @ Mar 8 2011, 03:33 PM)
my fren got offer from citigroup transaction service malaysia under money laundering. basically i want to know how much is the salary and is there a lot of benefits working with citigroup. she was a bit dissapointed abt all the bad thought on this citigroup. btw she is goin to take her offer letter next week. so do anyone here have any idea about her future job in citigroup?
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DO NOT SIGN THE CONTRACT...

There is no light at the end of the tunnel. That is all I can say ahehehehe.


QUOTE(LostWanderer @ Mar 8 2011, 07:10 PM)
@ Enclave

well, i'm here fore 1year already...and by the time i resign will add another 2 months to my working date...i had plans to leave when i hit my 1 year here though (since the day i joined), but i'm in no rush to leave...as in like i would like to join a company which pays comparable if not better salary and also, a well known mnc company...hopefully...lol
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Bro, with your 1 year experience, you should be asking for 25 - 30% more than what you are earning la. Then from there u can nego with your future employers lo. This is what most people are doing right now la. Don't stay too long ya haha

I think I will resign as soon as the 12 months is up. Can't take the crap that they are throwing at me. They are turning me into a robot.


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post Mar 12 2011, 06:45 PM

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QUOTE(LostWanderer @ Mar 12 2011, 04:57 PM)
well, i don't think anyone was asking for 25~30% within the company after they had been there for 1 year, at least none that i know of...

of course, if i were to jump company, i do hope that i will get a 20~30% raise instead of a paycut, lol...

on what u meant that when your 12 months is up, i'll assume that u will resign when u reach ur 1st year + 2 months of notice, a total of 14 mths perhaps?

well, i hope u do get a job before doing so...=), same here, i'll get a job before resigning...obviously a better one with a higher pay and better job prospect...hopefully...XD
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I actually meant 25 - 30% outside the company smile.gif

I think when Citigroup gives a 30% increment is when pigs fly and hell freezes over LOL.

Probably 14 months of employment and that's it. Its been a horrible experience for me. Good luck to you and your future job. Make sure it pays better and you can go home at 6 pm haha.


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post Mar 12 2011, 11:12 PM

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QUOTE(LostWanderer @ Mar 12 2011, 08:50 PM)
lol, even if u dun get a job by the end of 14 mths employment, u are quitting? that's bold...really, lol

thanks for your well wishes, hope the same for ya too...and seriously, most of the jobs will not really let u off by 6pm in malaysia...XD
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I've saved enough money to sustain myself for a few months. I am a low maintenance person so don't worry haha.

Most jobs yeah, but if u are lucky enough to join the civil service, u can leave SHARP at 6 or before 6 smile.gif



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post Mar 13 2011, 09:00 AM

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QUOTE(LostWanderer @ Mar 13 2011, 08:23 AM)
well, not really on that fact, but, if u quit your job while u don't have an existing one...

1) you lose bargaining power with your new employer

2) it's ironic, but also, it's harder for you to find a job...especially if u don't get a new job asap

anyway, civil service = gov based job?...well, not really what i'm looking for...are you?
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Is that so? Hmm, maybe I should get a job before quitting then. I dunno. Maybe some employers could be particular about such things. Although, I'd like to point out that one of my colleagues found a new job while still being employed with Citi but the new employer was unwilling to wait for 2 months, so he was rejected since there was another candidate who was ready to work immediately.

Most government based job pays well these days. Salary structure has been revised to be more competitive. Its sad to see some MNCs paying lower than the government, namely Citigroup hehe. If u do get the opportunity to join the civil service, u should try la. Its sooo much better than private. Life in government is less stressful and you'd live longer.

Everyone seems to be trying to be a PTD (Pegawai Tadbir Dan Diplomatik). Pretty glamorous job title and great opportunities but damn difficult to get in haha.

This post has been edited by Enclave Recruit: Mar 13 2011, 09:04 AM
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post Mar 17 2011, 11:04 PM

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QUOTE(Rainie87 @ Mar 16 2011, 03:50 PM)
I'm not working now but I do have upcoming interviews with other companies. The job prospects and all is definitely better than this. The problem is if I reject this and I don't manage to land the other job I would end up with nothing! I cant keep Citigroup waiting for too long either. Feel so helplesss
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Stay away from Citigroup. You should continue looking for a better job. Don't just accept a job offer for the sake of having a job. Trust me, I made that mistake and wished I never accepted the damn bloody offer in the first place. It leads to nowhere and hurts my insides, literally.

Guess what, I have been assigned to tick checkboxes for 10 hours everyday. It doesn't get any worse than that. Put that degree of yours to good use. You owe it to your family, you owe it to yourself.

This post has been edited by Enclave Recruit: Mar 17 2011, 11:21 PM
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post Apr 6 2011, 12:03 AM

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QUOTE(Vinzcent @ Mar 26 2011, 03:57 PM)
how much they pay u to tick check boxes for 10 hrs  tongue.gif
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You won't be thinking of the money when you do it for more than a month for 10 hours plus. Trust me on this.

What you would be thinking is how to end the misery.


QUOTE(chowsc86 @ Apr 5 2011, 10:51 PM)
I'm under xxxbank fraud department
and i have to make nearly 120 phone call per day
it's killing me, not because the volume, is the boredom  cry.gif
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Consider yourself lucky since you get to talk to 120 different people. The only contact I have is with my manager. The whole day. 10 hours. My colleagues? They're fuc**** pricks.
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post Apr 7 2011, 01:26 AM

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QUOTE(wilhelm @ Apr 6 2011, 01:24 AM)
has anyone serve as trade transaction associate with CTSM?
is it a better department or another hell?
i just had an interview regarding this position, but is in penang branch
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A much deeper hell.

Worse than AML. Purely document processing.
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post Apr 8 2011, 11:34 PM

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QUOTE(LostWanderer @ Apr 7 2011, 06:59 PM)
lol, u still strolling ard here eh enclave? =)
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Whatever I can do to prevent the clueless from descending into the depths of hell.

If you've played Diablo 2 then you would be familiar with The Pandemonium Fortress. Well, this thread is like a Pandemonium Fortress. I am Archangel Tyrael and I'm telling them that it is not a good idea to go down to hell. There are hellspawns coupled with unimaginable horrors.

You will die a slow death...

P/S - I am currently looking for a new job biggrin.gif



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