can someone authenticate or seconded this? how true is this? many of us would like to maintain old number. telekom should have offer it as Free.

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Added on March 10, 2011, 5:02 amthanks cheroy for the feedback. anyone getting the PVC white pipe for Free or you guys paid extra for it? According to the Sales person , it was provided as free for the 15 m , is it true? Than how come certain houses their wire seems to be naked..? I wonder what's gonna happen in 5 years time due to wear and tear if not protected properly?

This post has been edited by hackwire: Mar 10 2011, 05:02 AM

if you are the one who registering the unifi, you should be getting an email from them pertaining all the package given including the username and password for each service. the tech didnt give it to you because you should have it.

before getting them to do their job, did you ask them about the charges that gonna be involve? if you did not you shouldnt be complaining about that. if you did ask them, you shouldnt be complaining either, because you already aware and agreed to that charges. either way you cant complaint because you already agreed to the initial 15 meters wiring and those 'minimal drilling'. even their website stated, if you require other than the stated installation, you are required to pay for that.

i'm not trying to put a flame on you, but any potential customer should know this, or at least read in their website




your existing phone service is using POTS while the one provided by unifi is VOIP. maintaining the old number shouldnt be a problem, but the process on moving from existing system to new system is not convenient, that's why the said, ' u cant retain'. end of story

the installer can help you put in the pvc white pipe but with additional chargers. what they gave you for free is the U hook (similar to astro)

hi guys, just wanna ask 2 question..

how long is the waiting period for the installation?

btw, i just subscribes/apply unifi on last monday (7/3/2011)

did my application unsuccessful?

thanks.

What I find amusing is that your internet speed is apparently 60% faster than other people in Malaysia. Haha. Anyway, you should REALLY lodge a report about it. That speed is not acceptable.

I have been using VIP 5 since december last year. Everything was fine yet then. Location: SS2, PJ.
anyone also have same problem?
Unfortunately, the internet and hyppTV keep disconnecting since Monday (7th March 2011)
I can only get it working after restart the black box, then problem will appear again.....
Have logged the report 2 days back, they closed and asked me to open a new report.
I logged another report last night, and will let you know how it goes.

anyone getting the PVC white pipe for Free from TM or you guys paid extra for it (internal and external )? According to the Sales person , it was provided as free for the 15 m , is it true? Than how come certain houses their wire seems to be naked..? [SIZE=7]

This post has been edited by hackwire: Mar 10 2011, 11:54 AM

[quote=hackwire,Mar 10 2011, 04:59 AM]
can someone authenticate or seconded this? how true is this? many of us would like to maintain old number. telekom should have offer it as Free.

not true. you can't port your PSTN number outside your exchange. and unifi is totally different service, HSBC. but i think you can port your unifi number if you moved.

i think it will take years for TM to sort out their PSTN database to enable LNP.

For normal PSTN line, there's a call forwarding service, so in theory could forward incoming calls to unifi number. The only downside is have to pay to maintain old number unless TM willing to give free.

Yeah, I also think true number portability is hard if not impossible to achieve. I worked with some of the telephone exchanges before.. they are really ancient beasts from the 70s. I doubt such funky per-number routing would work without some significant upgrade which would cost TM a lot of money. Not worth it since unifi market so small.


This post has been edited by koochy_rat: Mar 10 2011, 12:57 PM

Of course it can be done but they don't want to because it's troublesome. They are not trying to serve customer but just want to milk more money from us.

Finally registered online successfully.

installation would be 03/04/2011...

they didnt gave me any PVC pipe, they just fixed the line using the clip/hook onto the wall, very crude. People could just come and cut the line if they want to.
the way they put the cable under the manhole outside the house is also in LOL condition.

they encased mine, but they used double sided tape to stick it to the wall.
yes. DOUBLE.SIDED.TAPE.

now i have to go out and buy some nails to nail the casing to the wall before it comes off-tape wont last forever

If this is true then I will apply for UniFi also.
I did asked at TM Point before regarding this. They said can maintain existing number. But I worry they misunderstand me as TM called me as I registered my interest, the spoke person told me cannot.
Think I have to go to TM Point clarify again.

Actually they don't provide the casing for the cables outside or inside. If you want it then they will charge for it as it's not within their contract with TM. I had a long chat with them yesterday when they installed mine. It's seems like they have 2 team, one doing the cabling from the Distribution Point (the green box or the grey box hanging on the telephone post) to the FTB (Fiber Termination Box) while the other will be doing from FTB to inside of your house.

BTW ... anyone know how to change the unifi email and Streamyx Zone password?

any local KL distributor here selling MiKrotik beside the one (Landasan) located far away from my house ?

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Added on March 10, 2011, 3:07 pmmy installation appointment is on 14/03/11 (monday) after nearly a month waiting time ..........
Very excited now .....
TS, can add me in the list yet ?
I'm on VIP20 located Setapak.

This post has been edited by ytchoong: Mar 10 2011, 03:07 PM

If they use good quality tape (like 3M brand) it should last forever. However kinda odd they use tape cos nails actually much cheaper than tape.

PVC pipe is not provided.

If you want to conceal the fibre cable into PVC pipe, you need to pay for it.

15m is the fibre length given free to you, from DP until your BTU.

I just asked at TM Point again at Menara TM.
They said cannot use back existing number and can't do any fowarding or port over.

great! I need to wait for another 7 days for TM to check the port is working or not.. guess i'll have to wait until next week

hi
i have recently installed the unifi, for the HAPPY TV , i ask them whether i could use my laptop instead of tv, for watching channels, but they said no, but i see there are lots of plugs on the tm happy tv receiver ,HDMI included.
just wanna ask is there any way to watch the channels by my laptop.Ani software?
thanks
spec:

# 4 Universal Serial Bus (USB) 2.0, 4th port shared with eSATA
# 1 HDMI
# 1 eSATA + USB 2.0
# 1 VGA (15-pin)
# 1 RJ -45 (LAN)