im going to buy new set HTC sensation Xe this evening. What should i check wether it is AP or ORI set?

It stated there, ORI set. They also provide SIS warranty. But suddenly at Digital Mall, there's a seller told me that they can simply change the phone from AP to ORI. Im Confuse and really scare to buy. I need ORI phone -.-!

hey! how do you classfied the warranty card as un fill? yesterday i bought a 2nd sensation XE and the warranty card half already send to the dealer, and the reply card is with me. But then the reply card was un fil. is that consider unfil warranty card?
Cause i check register online, u dont need to fill any names on it. so asking whether is it consider fill or unfil?

yes,Brightstar set come with 2 years warranty as well

post on wrong topic lol

This post has been edited by gseed87: Feb 22 2012, 11:53 AM

how to check online whether my sis set is ori or not? login? or how? i bought second hand set

call and provide them with imei number.shud be ok..

How do I check when my warranty expire ?
Any link frm sis/htc?
I bought my HTC early of tis month frm dg n did on9 register bt I dint email them the receipt n did nt post them the warranty card..
Am I applicable 4 tat 1+1 year warranty ?

Yes you do. As long as u have succesfully online reguster your waranty should be fine. You will get 2 yrs warranty.
The issue is just the starting date of warranty. If you can provide the original receipt to them during the warranty claim, your waranty started form the date of purchase on the receipt. But if you dont have the receipt, your waranty started from the date they ship out the phone from the factory, which will be earlier buy months. In other words, shorter waranty period. This happened to me now, my htc is in sis for waranty. Bought the phone in Oct 2011. but since i lost the receipt, warranty started on 1st June 2011. Luckily i have registered online for the 1+1 waranty. So now my phone is still covered till 1st June 2013 (not Oct 2013 as expected).

Hi. Recently i just emailed SiS customer care twice, but sadly no reply to date.
Bad customer service I think for being a reputable company.

Anyhow, I would like to check my remaining warranty. Since there is no link available at the website and useless online customer service, is there any other option other than phone call?

If the warranty card is unfilled, do i need to fill the ownership change form?

I have bought a used HTC One X, and I called to SIS last week and asked is it need to change ownership to continue the warranty, but the answer is no need. So I don't know whether need to change or not, very confusing.

This post has been edited by alvin loh: Jul 1 2012, 11:15 AM

somebody can confirm this info aaa, whether need/must transfer ownership or not if stil under waranty...
sounds like buying a car/house lol

I have just contacted SiS earlier today and the answer is yes, you will need to fill up the transfer of ownership form and attach together with the original receipt. To be on the safe side, better to just do it.

However, for units bought from SenQ, automatically, you will enjoy 2 years warranty from SenQ and you have to go through them to claim warranty after the expiration of the 1st year.

I tried to register warranty for my HTC One V which I bought 3 months ago from Digi. But the registration page can't load until I use "https://". And this page doesn't have a "Next" or "Proceed" button, after I fill in the required field I don't know what to do. There's no scroll bar for me to scroll down too. Help!


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i just reg with no prob yesterday bro

so HTC provide 1st year warranty (1 to 1 exchanged).. in order to enjoy 2 years warranty. u need to register online (from brightstar or SIS)?? correct me if im wrong..

Huh, just now I nearly made a transaction. I insist to look-up the imei & serial and I found out that "he's" only a third party guy.

In the forum he says all in package and I found out that he's using a "third-party" charger, with a merely 2 gb nokia micro SD no box or documentations.

I checked the owner is *an ***if (name cannot reveal here!!) and when I asked the seller he bought it from a trader in here.

I dunno if the story real or not?

Nice info.

does anyone know how to check sis warranty valid expire date ? i already send an email to warranty@sis.com.my with my phone IMEI and s/n , but they didn't reply me at all ....

anyone know HTS or SIS got any branch in melaka? coz my Desire V speaker sudenly not working oo...or anyone wana buy from me, phone just 5 months