and you expect all board manufacturer sent their representative to enter all forum around the world to give some info? your expectation is too high. if you think that reps through forum is so important, then buy their products.

i myself really satisfied with their announcement through their website and when i make a phone call to their local office, they can answer my doubt accordingly. so i wait until middle of this year. don't worry, we still have 2 years and the half before the sata 2.0 start to degrade. meantime, no need to rush.

Is there a way to identify the board is b3 stepping or b1/b2 stepping...??

cpuz?

Fortunately, the hardware and find an alternative solution, thank you.

Some company choose to go the 'extra' distance in the pursuit of customer satisfaction and surpass the customer expectation. Shouldn't these companies be rewarded with customer loyalty rather than those that's makes us go through hoops & jumps?

wow cool, let me put on my facebook <3

What i thought before this faulty sandy bridge issue is something to do with sandy bridge processor. But after read this topic that are from MSI, only motherboard need to be replace, no need for processor right?

This post has been edited by ron4: Feb 16 2011, 03:00 PM

Yes TS ur topic title is confusing, supposed to be P67/H67 mobo.
Sandy Bridge is code name for proccesor which is problem free.

Got i more noob question, is this program only cover MSI motherboard, or others brand also like Asus like mine

Dear DarkMist,
Thanks for the support. It's a PCIE 1X card. Customer outside of KL will have to contact the respective dealers where the product was bought.

Dear dlwl,
Once the new B3 stepping came in, it's ready to be swapped.
And you get a free 2 ports SATA 6 Gbps card during the swap process.

Dear ron4,
The affected product will only be the motherboard, while the CPU is not affected.

Dear owikh84,
One of our notebook affected also, and notebook user might not be sensitive on the chipset used. And local retailers often 'sell' out notebook by their code name.

For this announcement thread, the program only applicable to MSI P67/H67 products, while other make not sure how it works.
Thank you all for the support.

This post has been edited by MSI-MY: Feb 16 2011, 03:21 PM

MSI, can i confirm that will the new batch of mobo wont out of stock when the replacement start on 2nd of april?

so i need too send back the mainboard wih the sticker and receipt?nice

Dear ZzZzz...,
There should be sufficient stock for retails.
Thank you for the support.


If possible, it's best to have both of them.
Thank you.

This post has been edited by MSI-MY: Feb 21 2011, 10:21 AM

thanks for reply

MSI <3

MSI,

Wish to know when we will be able to get new MSI B3 stepping motherboard in Malaysia store? Or tentatively? Waiting for the it to built my system

Thanks

Dear Maxram,
As per schedule, the B3 stepping should be arriving in end of March. But however stay tuned on this thread as we will announce it once dealer get their hands on it.
Thank you.

This post has been edited by MSI-MY: Feb 23 2011, 10:55 AM

So should one assume that the process will be quicker if we go to the rep's office at Plaza Pantai? or is it just the same as dealing with the local retailers.

Is there anyway to open a support ticket(I already registered the product at MSI's website) just so we can book our replacement units beforehand.

+1 on this.

Now I know what I wanna get liao...

This post has been edited by ravewar: Feb 23 2011, 11:56 PM

Dear Zakov,
Once the new B3 stepping motherboard is available, we will announce in this thread, and users can drop us a call 1300-22-1986 to reserve their replacement set and also to get their SATA 6Gbps card.
It would be faster if you are able to drop by our office for the replacement process.
Hopefully this could be able to clear up some of the question.
Thank you.

Thanks man. Since its the quickest solution, I'll drop by the company's office.

Definitely will call first.