Hi all,

Kindly refer to the link below for clearer information


http://gigabytedaily.blogspot.com/2011/02/...t-issues-q.html

Also do not hesitate to email us at marketing.my@gigabyte.com if there is any further inquiries.



This post has been edited by GBT_MY: Feb 8 2011, 05:12 PM

will everyone get the replacement motherboard exactly on April? or will there be some delays if the user exchanged it late?

Hi TechnoG,

We could not confirm on you regarding the mentioned issue.

However, as soon as we get boards for replacement, we will be doing the swap with end users

Sorry for the inconvinience caused

Can swap for new board or need RMA? Cause i got told by PCImage that it needs to be RMA?

If swap is possible could i get a letter of prove from gigabyte to show somehow? Thank you.

The procedure is same with RMA but we CAN CONFIRM THAT IT IS SWAP AND NOT RMA

Cheers

boss , can i ask if i own a ud3 , i top up abit to get a better board , is that possible?

editted

This post has been edited by babe_himesan: Feb 10 2011, 06:07 PM

Hi, on our side, we will be only replacing the same model to our authorize dealer...

However, as the case mentioned by you, it is depending on the dealer whether they allowed you to top up to get a better board...

Hope this help...

Hello,

Regarding to this matter, may I know the process flow to do this? Because this morning, when I call my motherboard retailer, they said to bring the motherboard to their shop and they will check. And then they will repair??
I little bit confused because they sounds like they didn't know about this matter. I hope you can help me and everyone who didn't know how how to do it.

Edit... I use Gigabyte UD3 Motherboard.

This post has been edited by nazrrain: Feb 10 2011, 06:28 PM

Hi, is swap 1 to 1 same day and on site on gigabyte hq or shop? Thank you.

editted

This post has been edited by babe_himesan: Feb 11 2011, 09:12 AM

Hi, the swap can only be done starting APRIL... we have notified all our authorized dealer...


The swap is with the shop you purchased the motherboard

B3 stepping is shipping on the 14th from TechPowerup.com:


http://www.techpowerup.com/140250/Intel-to...ebruary-14.html
link to Intel product sheet update:
http://qdms.intel.com/dm/d.aspx/034C09F1-2...CN110456-00.pdf

This post has been edited by stasio: Feb 12 2011, 10:45 AM

How come asus representative is not here? Looks like gigabyte customer service is better than asus hehe

that mean, Gigabyte will transfer the fixed board to dealer first and dealer will swap with end user on site same day? Or dealer need end user board first for them to request the fixed board and wait for few day?

Bro, look how MSI cares for its customer! It pays to be loyal to MSI?
http://forum.lowyat.net/topic/1753571
MSI FTW!!!!

This post has been edited by DarkNite: Feb 14 2011, 03:43 PM

Yes, dealer will swap on the spot =]

is H67M-D2 included in the affected model? i just bought one.

edited: all H67/P67 are affected stated in the blog.

This post has been edited by LYR: Feb 15 2011, 06:36 PM

hi, yes, H67 can be swapped too ^^

any specific timeframe for us to swap because i bought from outstations?

there are no timeframe for the swap!

About the swap, do we swap only the motherboard itself, or the whole box content?

The whole box content

in that case, i think i will just swap my p67a-ud7 when the time comes instead of setting it up and dismantling everything within 2-3 months.

initial ETA was april or may before the swap is possible. do you think it will be earlier since intel is releasing the new chipset to the manufacturers faster than estimated?

If I continue using SATA 2 port, will it cause any damage to my HDD or data corruption?

Hi, that will be TBA again

There is a possibility.. Try using SATA 3 for the moment..

Hi, does this mean i need to dismantle everything leaving just the mobo for the swap? That would be very troublesome for me. Can i just bring the CPU and the dealer do the swap for me?

I don't think i even have the mobo box anymore. Would there be a problem? i do have the receipt though.

It is depending on you; you can choose to dismantle yourself or let the dealer dismantle for you...

We encourage you to bring the full pack, but if you have lost the box or so, it is still acceptable...

Hope this is clear for you =]

if i leave the sata 2 ports untouched and just use sata3, is it gonna do any damage to my motherboard??

hi, it wont damage your motherboard..

just that the device that plugged on to SATA 2 will not function well or may experiencce damages

All of replaced models names will end with -B3, for example GA-P67A-UD7-B3

http://www.gigabyte.com/press-center/news-page.aspx?nid=991

This post has been edited by stasio: Feb 26 2011, 08:31 AM

hmm, thx for the info...
Do GBT include any extra features/tweaking in these new revision MB??

still no ETA?

Gigabyte on sale P67/H67 B3 Stepping Mainboard in Taiwan

oooo. can't wait for the stock to arrive in malaysia. maybe it will arrive before april (finger crossed)

I read the annoucement and it says it could be as early as next week. Just check with the seller starting next week.

GA-P67A-UD7-B3 (and others) are on official Gigabyte web.
UD7 and UD5 remain Rev.1.0 and the rest are Rev.1.1.

http://www.gigabyte.com/products/product-p...id=3761&dl=1#ov

GIGABYTE Ships All New B3 6 Series Motherboards



http://www.gigabyte.com/press-center/news-page.aspx?nid=991









This post has been edited by stasio: Feb 26 2011, 04:06 PM

Hello every one, I m from east malaysia, sibu, according to the boss of the computer shop, he say the supplier still haven't inform him about the replacement. My motherboard is Gigabyte P67A-UD3. What should I do?

P67 B3 mobo coming.....





Coming clean with fresh new F1 BIOS.



http://www.xtremesystems.org/forums/showpo...&postcount=1319

This post has been edited by stasio: Mar 2 2011, 08:23 AM

goody, time to swap........

Anyone got news when it will arrived Malaysia especially Sabah? I am currently waiting for MSI and Gigabyte. Which brand available in my place first then I'll choose that brand

how much is your budget?

u asking me?
I am choosing between P67A-UD3 or P67A-GD55

ic ic. it all depends on your requirements. whether u need more pci slots, usb 3.0 ports, etc. either way, both are good mobos.

yepps. That my budget. So I am waiting which available on my place first then Ill get it.

good luck for u. im waiting to swap for p67a-ud7-b3

Hi there, is there a ETA on the replacement board yet? my P67a-ud3 sata 3g port just die off. T T

wah, that's fast!!

Wah I thought can last up to 3 years before can see some bad things.

i think the 3 years period is just a very rough estimate. perhaps it can fail anytime.

yea.. i'm running 3 hhd, 1 dvd rom, and 1 esata, all the sata 3g port all device tiba tiba gone, then making window unstable all the time, then that day Intel rapid storage showing sata 3g device all some time connect and some time disconnect. now i unplug all 3g then only window is stable again. need to swap the port asap, work at risk... T T

btw if already buy p67 mobo from personal (individual)...he dont provide any receipt...can i still swap the motherboard with the b3 one??? where n how??

This post has been edited by pryss87: Mar 7 2011, 07:00 PM

who did u buy from? a reputable seller from this forum?

nope..but also from this forum... so?? how ya??

btw i've look at some of distro for gigabyte which is nation tech.. so if i go straight to them can or not??

This post has been edited by pryss87: Mar 8 2011, 09:01 AM

Ure fine without an purchase invoice coz they can check ur mobo warranty status thru the serial number on the board. But u kust find the correct distro who carry ur mobo, wrong distro wont handle RMA or swap for u, unless u pay few bucks to them.

want to ask is it the swap available now? got expired date?

there are 2 or 3 gigabyte distro in malaysia, nationtech is one of them, the other 2 are ScanArt and SCS if i'm not mistaken.

perhaps try to call them and see what they say before bringing the board over.

Ive contacted nationtech kl just now, B3 is not here yet.
No ETA means sucks.

duh! msi distros already received their first batch of B3 boards and gigabyte has no news yet. how long do we have to wait. just releasing some photos is not enough.

or maybe gigabyte just has lower priority to distribute to malaysia.

Giga B3 mobo is reportedly spotted in LYP (c-zone ?)
Maybe one of the distros got it on hand already

MSI is doing a good job providing support to the customers but gigabyte is pretty quiet.

Gigabyte Malaysia, any news?

Confirmed C-Zone has B3 motherboards. I just helped my friend swapping it to P67A-UD3-B3.

Any news on the Asus boards at C-Zone?

This post has been edited by dma0991: Mar 13 2011, 12:59 AM

Err, this is Gigabyte thread. Yeah, they have it.

Thx for the update TristanX, just the news i need.

heard nationtech's ud7-b3 coming in this week, together with gigabyte hd6990

Currently, we only have three B3 boards available in Malaysia market.

INTEL
Models such as:-
1. H67MA-UD2H-B3
2. P67A-UD3P-B3
3. P67A-UD4-B3

Estimated to be arrive by this week models:-
1. H67M-D2-B3
2. P67A-UD3-B3
3. P67A-UD7-B3


AMD : E350N-USB3 (Mini ITX form factor NEW!!)

can i know is it available swapping to new B3 at viewnet?

how bout cycom? i call them just now and the stuff inform me that they can only offer normal rma which will take around 3 month. wth?

Bad news for u guys. All boards for swapping need to go thru dealer/reseller. NationTech WILL NOT liaise with end users. Intitially promised can 1 to 1 swap at Penang branch with me. the swapping procedure is like RMA due to bureaucracy. LOL Giga BITE!

yes, im swapping thru dealer (niclasteoh).

Looks like my fears have been realised then, the vendors and distributors thinks this exchange is a tremendous burden to them, and makes it "difficult" for end users. I had that kind of cold treatment when i tried to call up the vendor to ask for info on the exchange, they initially said there isn't such recall exist!
So since NationTech is no longer entertaining end users, the only point of exchange will be the vendors, and depending on their after sales service quality, they can choose to make it really tough for users. Imagine now they have to entertain returned products on top of their already tough daily sales.
Looks like i m quite screwed for getting gigabyte... Should have gotten the MSI one

First of all, we're truly sorry for all the troubles that caused to you all.

We'll do our best to help you get your B3 board back.

However, please kindly check your inbox message for those that I've PMed.

Thank You! =)

thats the bad attitude problem of some of our local dealers. it leads to poor customer service. they are just not professional at all dealing with their customers. i think they only think about the money going into the account. problems such as this will only be wasting their time and money.

so some just don't bother and hoping the customers will just deal direct, saving them from the trouble.

Gigabyte B3 new beta BIOS:

GA-P67A-UD7-B3 - F3c
GA-P67A-UD5-B3 - F3c
GA-P67A-UD4-B3 - F3b

Hi folks, I would like to relate some experience that I faced when i tried change my H67MA motherboard last night at the vendor's location. I made a call to the dealer in the morning, and confirmed that they did receive Gigabyte B3 motherboards already and they do have my motherboard model in stock. Happily I rushed there after work to get my swap, but unfortunately I came back with my OLD motherboard again. No swap could be done...

According to the dealer, they cannot do on-the-spot one-to-one swap with you, eventhough the stock is available at the dealer's location. They will need to remove the motherboard, pack it up and send it in back to the distributor (RMA style) in order to receive the new B3 replacement motherboard. This whole process takes from 2-3 weeks. I have decided against that kind of arrangement, as I need to use my PC on a daily basis for my work, and having a 2 week downtime for me is almost impossible (my salary depends on it).

I made a call to NationTech just now too, but unfortunately they do not allow end-user exchange. They have mentioned that they did request their dealers to perform one-to-one swap, but i guess this falls under the dealer's jurisdiction to perform it. NationTech will issue a credit note to the dealers when the dealer returns the old faulty motherboard back to them.

Gigabyte Malaysia, can you please help clarify some of the procedures to perform this swap, now that the understanding of the "swap" is different from what have been mentioned? I am stuck between a rock and hard place at this moment, without my new B3 motherboard and no luck whatsoever getting my "swap" done.

Thanks a lot

ud7-b3 might not make it in this week. probably arriving next week. i hate the delays.

C-zone lowyat gave me one to one exchange on spot for 2 unit of p67-ud3, when my friend first call them he got the cold shoulder treatment, then i called again, some guy pick up and i ask to talk to the supervisor, i explained the problem and he told me to come over to swap. I when there with one board without receipt and they told me cant swap for that one and i insist they check on serial code. In the end they did swap for me.

To me is not Gigabyte who fail here, is the unprofessional sales personal like all you guy said.

Next week is another few days.



This post has been edited by stasio: Mar 18 2011, 04:31 PM

I think you should clarify over the phone 1st. I did my swap at c-zone today no hassle... Just bring along receipt and if possible your box too. I throw away my box but they still accept it but they will keep the new b3 box. Fine to me. Waited bout 30mins to 45mins and its done.

Do i need to reformat windows after the swap? The technician advised me to do so... Which is very troublesome for me.. Need to backup alot of stuff.

i'm replied ur pm edi, btw my friend already call and ask for the swap but they said no stock (and wtf i go their website and dl the pricelist they got list the model that i wanna to switch which is p67a-ud3p-b3)

dam sad.... when received my money then action fast fast, when got problem just lie to me... wtf....

An update for everyone, i finally gotten my new B3 motherboard, after several calls made to vendor and NationTech, buggered them till i get my board swapped.
Hope you guys get yours soon too. Good luck!

Seems that B3 series slowly has been distributed to small numbers of customers.

not mine. no news at all on the arrival of the ud7-b3. really getting on my nerves.

at the end, going to receive my gigabyte 6990 first before the replacement mobo. really potong stim.

So how does this thing work now? Been waiting forswapping my p67-uD3, kindly answer several questions below

1. Do i take my motherboard+box+every accessories to the shop i purchase
2. The swapping is one to one or what?

If not one to one then this is really stupid decision by dealer, they expect us to wait for the board to come back with totally NO PC to use at all? Or they want us to buy another board? =.=""

owikh84 already exchange his UD7 from B2 to B3.
http://forum.lowyat.net/topic/1709431/+640


This post has been edited by stasio: Mar 19 2011, 10:07 AM

I already helped my friend swapping his one on the spot to B3 from C-Zone. Where did you buy that from?

This post has been edited by TristanX: Mar 19 2011, 10:27 AM

I bought mine from dealer at Melaka

I suggest you try calling them and ask about it. Leave them your motherboard serial number to book one if it can be done.

Will do so, gigabyte malaysia didn't even update anything on their webpage, damn lousy customer service, will not buy any gigabyte products from now on

thanks a lot for letting me about that. seems to me the stocks for ud7 (limited quantity perhaps) have arrived. i will get niclasteoh to bark at them since he already told them few times that there is a piece here in kuching that needs to be replaced. perhaps only one ud7 in kuching is not their priority now.

hopefully i get a positive answer next week or else it will not be nice if i start to call to nationtech.

nationtech could not even confirm the ETA of the ud7-b3 stock and yet nationtech was the one saying the stock should arrived last week. what kind of master distributor is this? i think i will call them tomorrow and give them a piece of my mind. lousy distributor

This post has been edited by ma43q: Mar 21 2011, 05:02 PM

I bought a Gigabyte P67A-UD3 from Cycom in January. I did all these today:
a) called them up to confirm they exchange 1-for-1
b) confirmed that they got stock
c) dismentle...
d) drove there and exchange
e) assemble again...

Wasted 3-4 hours....sien... The Mobo actually looks exactly the same except the box where the product code now comes with an extra suffix "-B3" at the back.

On the Mobo itself, they just slap a sticker "P67A-UD3-B3" on top of the printed "P67A-UD3". And at the corner of the Mobo it still says "rev1.0". 0.o'

Can I check with those who had their Gigabyte Mobo replaced that this is indeed the revised Mobo? I can't help but wonder if I am being tricked...

Is there a way to check in the system?

___________________________________________________________________________________________

I installed CPU-Z and realized that it is the revised B3 indeed.

This post has been edited by everclear: Mar 22 2011, 05:57 PM


Attached thumbnail(s)

According to GB web site,
UD4;UD3;UD3P and UD3R - B3 series should be Rev.1.1.
So far,mostly are Rev.1.0 and sticker on board.

The PCB may have already been premade but componentry that gets put on them later would have been updated hence why label is on it.

This post has been edited by stasio: Mar 22 2011, 08:09 PM

Bad news, just contacted the shop which I bought from ( Melaka ), they said i need to send in the board ( NOT 1 to 1 Replacement ) and wait for 2-3weeks for them to send the replacement board, any idea why are there double standard for the replacement program?

i think it is also the individual shop responsibility to follow up with the replacements.

nationtech told my dealer that ud7-b3 is currently limited in stock. so no stock till perhaps next week. really giving me false hope only

Sigh, that means i got no choice but to send the board and wait for the replacement, really sucks

yeah, since u got the board from that shop, i think you will be under their mercy. i also feel that the gigabyte distributors might not be following strictly what gigabyte had put up at their website.

one of the forummer already received his ud7-b3 and nationtech was saying no stock. so i guessed something is wrong somewhere.

In Singapore,B3 no problem at all,on regular supply.

stasio, that's why i said that something is wrong. maybe nationtech just not serious enough to secure some stocks.

Just found out there are 2 main distributors for Gigabyte's board... My board is from scanart not nationtech, gonna phone and ask them the status today