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News Intel finds Sandy Bridge chipset design flaw

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[G]ooD_DaY
post Feb 1 2011, 02:48 AM

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hmm.gif So does it mean that my Acer 5750G is not affected since it is using HM65 chipset?
[G]ooD_DaY
post Feb 7 2011, 08:35 PM

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QUOTE(astria @ Feb 7 2011, 06:57 PM)
i suppose this is my fifth time...

yes it is... it's using 6-series chipset...

refund is impossible since Intel has already admiited that it's their fault, and they re willing to compensate the OEMs to change the mobo for the end users... also, it's Intel who's at fault, not the OEM... even if u try to nego with Intel, they'll juz direct u to the OEMs since they ve already announced publicly that's wat that'll be done...
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From Lenovo, "If any customer is not satisfied with the system board replacement program, we will work with our customers to find an alternative remedy, including a full refund."
http://www.lenovo.com/popup/web_statement.html

From Asus, "As mentioned above, you may opt to return any affected products to ASUS for a swap or sales return."
http://event.asus.com/2011/SandyBridge/notice/

From HP, "You can return your HP computer to the point of purchase for a refund."
http://h20000.www2.hp.com/bizsupport/TechS...ectID=c02712015
Anyone have Acer link? With the word refund? Might refund can go for better ones. smile.gif

Anyway, just checked my 5750G, the HDD is in port 0 while the optical drive is in port 2.
Anyone can guide on how to switch the optical drive to port 1?
Thanks.

This post has been edited by [G]ooD_DaY: Feb 7 2011, 08:38 PM
[G]ooD_DaY
post Feb 7 2011, 09:13 PM

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QUOTE(lee_what2004 @ Feb 7 2011, 08:41 PM)
You can't switch..
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Sure? But the web says the ways to keep it safe is to switch it to the SATA6GB/S port. If it can't be switched why would the web says it?
= =

QUOTE(toobad @ Feb 7 2011, 08:46 PM)
I believe this applies in US and some other countries only ( at the moment ).

I've called up technical and sales support of the companies above. NONE knows a damn thing about the faulty chipset.
*
Serious? If it's so we could sue them as this problem exists worldwide and they are trying to compensate to some but not all.

This post has been edited by [G]ooD_DaY: Feb 7 2011, 09:13 PM
[G]ooD_DaY
post Feb 7 2011, 09:24 PM

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^But this web says that it can be switched?
http://www.pcpro.co.uk/blogs/2011/02/04/ho...-intels-recall/
[G]ooD_DaY
post Feb 7 2011, 09:32 PM

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^Yeah, I know that the programme is just to detect which port the laptop is using. The problem is can we switch it like disassembling it? Or other ways?
[G]ooD_DaY
post Feb 7 2011, 09:38 PM

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QUOTE(astria @ Feb 7 2011, 09:35 PM)
doubt so... a laptop has everything hardwired to save space... it's not like desktops were u ve all the wires running around...
*
Yeah, guess waiting for announcement from Intel is better now.
Sigh~
[G]ooD_DaY
post Feb 7 2011, 10:00 PM

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QUOTE(lee_what2004 @ Feb 7 2011, 09:44 PM)
Thanks for the link, not quite understand if it is swapping or full refund?
hmm.gif
[G]ooD_DaY
post Feb 8 2011, 09:06 AM

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QUOTE(ThisIsBoletaria @ Feb 8 2011, 08:57 AM)
Okay, we already know that only the 3 Gbps SATA ports are affected and not the two 6 Gbps ones.  Here's my question:  Does this mean that the internal HDD and dvd drive on notebooks are safe?  I'm guessing that they'll be using the 6 Gbps ports, but I might be wrong.
Also, I heard that the new chipset (ZM series or something like that) to replace these faulty ones are supposed to have better handling of the built-in Intel HD whatever-it-is graphics.  What kind of problems are the current chipsets having?
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For Acer 5750G, the internal HDD is at port 0 while optical drive is at port 2, which means HDD will most probably safe while optical drive is not.

This post has been edited by [G]ooD_DaY: Feb 8 2011, 09:07 AM
[G]ooD_DaY
post Feb 8 2011, 12:04 PM

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QUOTE(toobad @ Feb 8 2011, 10:50 AM)
How can i check to see what are connected to port 0-5?
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UGPM~
[G]ooD_DaY
post Feb 8 2011, 02:32 PM

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Just go in Intel Rapid Storage Company and press the HDD or optical drive and it will show which port it is using.
[G]ooD_DaY
post Feb 9 2011, 08:40 PM

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QUOTE(Trance4eva @ Feb 9 2011, 08:36 PM)
Hmmm I wonder when the OEM in Malaysia will start to recall the laptops cause we might be using the affected laptop and it will start to the degrade the performance of our HDD and Dvd drive. Plus...will they replace the HDD and Dvd Drive???
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Mostly won't since it's the motherboard which is having problem unless your HDD or optical drive is affected in this short period.
[G]ooD_DaY
post Feb 9 2011, 10:16 PM

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QUOTE(Trance4eva @ Feb 9 2011, 08:56 PM)
yea kinda true unless the OEM does not want us to be threatened by this issues. But i doubt that....they rather save more money by only changing the mobo
*
In Malaysia, we don't seem a threat to them unlike other country like Australia where their government is more strict and Consumer organisation(don't really know what it's called, organisation which help consumer) is more active and efficient. My aunt who lives there told me her story. Her home phone is spoilt and ask for repair, she agree a date with a technician and deal with it. After that, the technician came before the date and even left a notice that he came before. However, my aunt is not at home that time, therefore she called up again and confront them about the matter. At first they are not scared or what, but when my aunt threatened to write a letter to their local news company and the consumer organisation they quickly apologized and even give my aunt free credits(forgotten how much, but I remembered that it is a lot). Don't know when we will have this kinda situation in Malaysia.
[G]ooD_DaY
post Feb 10 2011, 08:46 AM

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QUOTE(This is a Lamp @ Feb 10 2011, 08:26 AM)
It doesn't matter about the OEM because it will fail sooner or later.

I personally think that the OEMs should already try to resolve the situation either by recalling laptops, or finding a workaround.
Well, that's what the OEM thinks yes. But if they still continue to think that way, the laptops they did not recall will eventually fail and cause more problems in the future. The flaw has already started when the laptop is used; HDD and optical drives are gradually defacing themselves. This will face consumers with a much more serious problem later. Complains will come, OEMs get frustrated blah blah blah, things like that.
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Yeah, you're right, it depends on which perspective they see their business. If they want to save the hassle now, they can save money and keep the motherboards for other production. They are hoping that the laptop will be out of warranty and they don't need to fix it by then.
[G]ooD_DaY
post Feb 13 2011, 10:56 PM

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QUOTE(Trance4eva @ Feb 13 2011, 03:11 PM)
by now they should be shipping their replacement parts. They said it will be ready by mid feb
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Hey bro, so what's your plan??
Refund and get new 1 or replace the motherboard?
[G]ooD_DaY
post Feb 17 2011, 08:39 AM

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QUOTE(This is a Lamp @ Feb 16 2011, 08:55 PM)
RM 5.8K  blush.gif

My wallet had a brief moment of sadness when I took money out to pay for this. Some of the components I bought/had seperately e.g. SSD + HDD, cooler (and the custom fans), spare 4GB RAM lying around, heatsinks, soundcard, some LED wires that I'm going to mod with the laptop.

With great power, comes great responsibility haha. Probably do a review once I receive it.
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Wow, pls do a review once u get it
brows.gif
Custom made seems to be also cheaper in notebook category like desktop.
Btw, did u manage to choose your own speaker/subwoofer? Or it is built in?


Added on February 17, 2011, 8:42 am
QUOTE(Trance4eva @ Feb 16 2011, 10:44 PM)
huh sager can mod to add heatsink meh?? blink.gif


Added on February 16, 2011, 10:49 pmOh yea guys, did anyone of you saw the new Asus brochure yet. There is the N53SV coming out and got new core processor and price TBA. From what I know the processor suppose to be the i7 2720QM right????? can anbody confirm??

So right now abit confuse la on what to get....
N53SN - i7 2630QM, Nvidia GT550M 2gb
N53SV - i7 2720QM, Nvidia GT540M 1gb

if wan for good gaming and graphic design go for better graphics or processor???? hmm.gif  hmm.gif
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U refund already?
brows.gif
For me will choose N53SV if price is almost the same, GT540M on my 5750G can play nicely for all the games I played recently(NFS HP, Split Second, LFD 4, Dota) except sometimes after some time will lag a while and the trees in NFS will vibrate and decrease the gaming experience.sad.gif

This post has been edited by [G]ooD_DaY: Feb 17 2011, 08:42 AM
[G]ooD_DaY
post Feb 18 2011, 08:41 AM

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QUOTE(This is a Lamp @ Feb 17 2011, 09:39 AM)
Sadly that's the one thing users can't choose in their custom laptops or laptops; the speaker systems. However, this particular model comes with 2.1 speakers, with an added subwoofer on the bottom of the laptop. Apparently the specifications say the speakers are THX Certified.

I never really had a laptop that has subwoofers built in it haha.
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Lol, 2.1 is good already in a laptop, not to mention that u have an extra 5.1 surround system in your siggy.
brows.gif

QUOTE(Trance4eva @ Feb 17 2011, 02:08 PM)
Planning to biggrin.gif . Sometime around early march.

Wa GT540M that bad??? My HD6570M can play everthing including NFS HP without lag, tree din vibrate also, seriously. Play at 1080p is a dif story.

If like this I think I better go with the SN model la.


Added on February 17, 2011, 2:10 pm
The brochure says both SV and SN does not come with blueray.....
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Lol, when is the deadline for lenovo to refund?
hmm.gif Don't know if it is the game settings, or heat or the GPU that causes it.
Split Second is still okay but sometime will lag a while and need to wait for it to respond then only can cont the game.
I'm thinking of refund too, but just wondering how long it takes.
I need to use it in my college to do quite a lot of stuff.
= =

Edited: PS, just realised it's in power saving mode/balance mode. Not quite sure which mode it is.

This post has been edited by [G]ooD_DaY: Feb 18 2011, 09:33 AM
[G]ooD_DaY
post Feb 18 2011, 11:48 PM

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QUOTE(Trance4eva @ Feb 18 2011, 12:58 PM)
i think the deadline for most OEM is April i think. I hope when refund they give back on spot la. Cause I also need to use for college
Balance mode??? cannot change to high performance meh or Energy star mode???
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Yeah, I hope so too, if it is then I will surely refund.
biggrin.gif

QUOTE(lee_what2004 @ Feb 18 2011, 11:11 PM)
Nope, balanced is better than high performance mode..
You don't really get any higher performance in high performance mode but you get more heat for the relatively similar/less performance with balanced mode...
*
Oh really, just realised it, thanks.
But why?
hmm.gif
[G]ooD_DaY
post Feb 18 2011, 11:55 PM

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QUOTE(lee_what2004 @ Feb 18 2011, 11:50 PM)
Noted, thanks!
[G]ooD_DaY
post Feb 20 2011, 09:23 PM

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QUOTE(Borsch Soup @ Feb 19 2011, 09:17 PM)
I think intel purposely release faulty SB chipset, then recall afterwards so their older Core i could be fully cleared. lolz
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It's very hard to say since they suffer millions dollar of loss.

QUOTE(PF T.J. @ Feb 19 2011, 09:50 PM)
I feel you as well....
Sometimes when you wait too long for something you really coveted... when you really get the item, no feel adi  sweat.gif
*
Agree
biggrin.gif

QUOTE(Borsch Soup @ Feb 20 2011, 07:39 PM)
"Old" i5 560M Aspire 5742G rm2799 compare to "New" quad core i7-2630QM processor Aspire 5750G rm2899.

Dual core but almost the quad core pricing, no wonder intel might want to delay the New Core i series, and sell off the Old Core series first. lolz. profit.
*
Nah, normal for business. U can see 4738G pricing, only drop about RM50-RM100 from their original price of RM2299 for such a long time.
[G]ooD_DaY
post Feb 20 2011, 10:50 PM

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I doubt the shop keepers will knew it.
hmm.gif

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