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Belkin customer service
TSykho21
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Jan 27 2011, 01:03 PM, updated 14y ago
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New Member
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Hi,
Anyone here encounter some bad customer service quality from Belkin Malaysia? Especially the warranty claim department. When called 0377833010, the guy who answer the phone is just like no been in the school. Talk like mafia and the follow-up is just shit. Everytime called the warranty claim department, they will said " wait!!! I don't know what is the problem". No more buying belkin product even got lifetime warranty.
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holy_devil113
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Jan 27 2011, 01:08 PM
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i got no problem with them. I went last time to their service center. I give them my faulty item straight away give me new one. No question ask. Not even 5 minute im there.
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sweetpea123
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Aug 19 2011, 11:44 AM
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yes, I HAVE PROBLEM. DONT KNOW WAFAK nationality they employ. Ask me repeated questions till I cannot tahan, fark them, and now waiting for them to send me an email to go about changing the damn thing.
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kpse
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Aug 25 2011, 02:35 PM
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New Member
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QUOTE(holy_devil113 @ Jan 27 2011, 01:08 PM) i got no problem with them. I went last time to their service center. I give them my faulty item straight away give me new one. No question ask. Not even 5 minute im there. may i know where the service centre? the address, i going to claims surge protector, thank you
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VinluV
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Aug 25 2011, 02:40 PM
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Service centre is in OUG area:
No 14, Jalan 4/152, Taman Perindustrian O.U.G, Jalan Puchong, 58200 Kuala Lumpur, Malaysia
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sweetpea123
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Aug 25 2011, 02:54 PM
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Call this number 603-77832010
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kpse
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Sep 2 2011, 07:07 AM
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New Member
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QUOTE(VinluV @ Aug 25 2011, 02:40 PM) Service centre is in OUG area: No 14, Jalan 4/152, Taman Perindustrian O.U.G, Jalan Puchong, 58200 Kuala Lumpur, Malaysia Puchong service centre no more, they shifted to Kelana square call "E-Maintenance"
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sweetpea123
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Sep 2 2011, 08:26 AM
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QUOTE(kpse @ Sep 2 2011, 07:07 AM) Puchong service centre no more, they shifted to Kelana square call "E-Maintenance" yup, they have another outlet in Lowyat, now they are offering only 3 years warranty , NO MORE LIFETIME
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yoonlim
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Oct 12 2011, 01:52 PM
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Getting Started
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QUOTE(kpse @ Sep 2 2011, 07:07 AM) Puchong service centre no more, they shifted to Kelana square call "E-Maintenance" Is the E-Maintenance open on Weekend? Anyone has the contact number?
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ericpires
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Oct 13 2011, 11:40 AM
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QUOTE(yoonlim @ Oct 12 2011, 01:52 PM) Is the E-Maintenance open on Weekend? Anyone has the contact number? Anybody know their contact number? thx
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hikari85
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Oct 13 2011, 05:00 PM
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E- Maintenance 49, Jalan Perai Jaya 3, Bandar Perai Jaya, 13700 Seberang Perai, Penang 04-3901117
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misz_raudzah
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Oct 17 2011, 04:41 PM
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New Member
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Just called this number 03-77830011 and that person ask me to call 1 300 88 2273.
No more in OUG.
Shifted to: E-Maintenance Sdn Bhd Kelana Square, 17 Jalan SS 7/26, Ss 7, 47301 Petaling Jaya, Selangor 03-7880 1636 (Ground floor)
Mon-Fri: 9 - 6 Saturday: 9 - 1
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yplow98
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Apr 2 2012, 04:27 PM
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New Member
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Now E-Maintenance has service centre in Low Yat level 2. you can call this number 03-21450833. The Kelana Jaya one only their office n not service centre. I just confirmed it as I having problem with my Belkin router now. Good Luck
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silrave
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May 7 2012, 01:18 PM
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huh so the service center is need to go lowyat level 2 ? just there only? other than that ?
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McDonalds
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Jul 17 2012, 05:55 PM
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Getting Started
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Anyone send only a motherboard before, Any Problem occur ?
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ay@m
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Sep 11 2012, 09:08 PM
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Getting Started
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i call this number 18008120761. Bought 2009. Lifetime warranty.
Surprisingly, they told me my modem is still under warranty, which is lifetime. so now waiting for the email instruction...
i had a good experience...the customer service seems to be someone from US and not local...very good...
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tender
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Sep 20 2012, 04:46 PM
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Getting Started
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I used their surge protector, it protected all my devices from a TNB super 260V surge. everything except my unifi adaptor and belkin surge protector is fine. belkin surge protector is fried. Glad i used it. However other cheap surge protector also protected my appliances last time. used belkin for their lifetime warranty. for surge protectors, their lifetime warranty is a nice touch.
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mot88
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Apr 14 2019, 01:19 PM
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Getting Started
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Called to their customer service no. to claim their Belkin Surge Protector (SurgeMaster cube) at 1800 81 2076, their lifetime warranty = 5 years, i.e life expectantcy of product.
So I can't claim for the fried cube and the connected device (router) since it was purchased more than 5 years ago.
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DuitNow
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May 22 2019, 01:39 AM
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QUOTE(mot88 @ Apr 14 2019, 01:19 PM) Called to their customer service no. to claim their Belkin Surge Protector (SurgeMaster cube) at 1800 81 2076, their lifetime warranty = 5 years, i.e life expectantcy of product. So I can't claim for the fried cube and the connected device (router) since it was purchased more than 5 years ago. Lifetime = 5 years only?
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fregort
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Jul 20 2019, 11:37 AM
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New Member
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QUOTE(mot88 @ Apr 14 2019, 01:19 PM) Called to their customer service no. to claim their Belkin Surge Protector (SurgeMaster cube) at 1800 81 2076, their lifetime warranty = 5 years, i.e life expectantcy of product. So I can't claim for the fried cube and the connected device (router) since it was purchased more than 5 years ago. Happened to me recently. It seems Belkin has no more local after sales support.
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