I think the trader is not wrong in this case, I do understand the feeling of TS too as he/she bought something that is having problem. I understand the frustration as I have faced in many times especially buying second hand product in KL, such as Pertama, SG Wang, etc..Some of the things we cant test "kaw kaw" such as suddenly reboot, screen blank, random vibration or even battery overheat issue after making 2 hours call..
I still remember I bought the N95 for Rm500 which test kaw kaw. When I balik, only realise the battery "kong" in 6 hours after fully charge, so went and bought a fake battery with 1 week warranty cost me Rm45 that time, after 2 weeks, the battery suddenly become "fat", and I bought another "better quality" Rm60..which is fake also with 3 months warranty...After I used that battery for 2 weeks it become "fat" again, I send it back to warranty but the seller said I have to wait...So I bought another battery and cost me Rm50(after discount) coz I have to use my phone, and the battery dead again after 1 week. I sent the phone back to the shop and ask them is the phone crazy??? Keep make the battery bloated, the guy told me N95 is like that, I have to buy Ori battery, which cost RM180 !!! Of coz I din buy and I trade in the phone to the shop for RM300...
...After I calculated everything, the money I spent on the phone + batteries is almost equal to a new set with proper warranty.
The lesson I learnt, it's not worth to spend on 2nd stuff, unless we know some good technicians , or we have strong knowledge and can fix anything ourself. Those spare parts is very cheap and can be bought in lowyat plaza or pudu, but since Im not born with those skills, i would nvr go for 2nd hand goods.
If i am the trader, I would not refund to you. Simple, even though the problem is real, there are many con man in lowyat.net, I know some people will try to cheat the trader by replacing the hardware, I am not saying about the TS, but as he is doing business, there are precautions. I have a trader fren in lowyat.net, he was selling a Fujitsu laptop 15" screen, he sold to a customer in lowyat.net. After the next day, the customer called and ask for refund coz the screen is not working, and my fren refunded and try to verify the problem, only he realised that the customer had replaced a faulty 15" screen to his laptop. That screen cost him Rm750 to replace a new one.
So standing on both trader and TS shoes, I think we all must becareful when buying 2nd hand goods. I hope TS will have experience in deadling with BB which might help TS. I know sometimes there are bugs can be fixed without spending a single cents, or worst case, the trader can help the TS to fix the problem cheaper.
Beware of Phone that look great but faulty, Phone NICe tapi Tutttt
Jan 27 2011, 11:35 PM
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