Mr Chia,

Hafadzz from Kuching, Sarawak. Bought the Exora OEM player from you last week by poslaju.

The accessories shop I asked to install in Kuching told me to buy the steering wheel control @RM300. I told him this is plug & play no need extra parts. Then I called you and I must say you have the best after sales service I have met. We talked on the phone yesterday and you guided me to fix it myself. The player can detect my steering wheel but I still cannot control the player.

Anyway, I will try again and hopefully you can help me to troubleshoot.

Mr Chia I almost give up already. I tried everything you asked me to do. The wiring, the reset, all no success. Player can learn but wheel still cannot control.