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 American Express® Cards v3, Treatpoints & Membership Rewards™

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feizaiII
post Mar 30 2011, 06:40 PM

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*******
Senior Member
3,310 posts

Joined: Apr 2005
I still no receive December, January CASHBACK!!!!

Anyone same with me??

Called CS just now, said will email to mgmt and called me tmr!!
feizaiII
post Apr 1 2011, 01:27 PM

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Senior Member
3,310 posts

Joined: Apr 2005
QUOTE(cannavaro @ Mar 30 2011, 07:28 PM)
Report to BNM.
One senior member did that and got his/her cashback soon after. IINM it was hye.
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May i know the procedure?
feizaiII
post Apr 13 2011, 10:07 AM

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*******
Senior Member
3,310 posts

Joined: Apr 2005
Get all Dec, Jan and Feb 15% rebate in 1 go.

Complaints via email and warn them will report Bank negara if still not receive. A apologies letter send to my house too.
feizaiII
post Apr 13 2011, 11:27 AM

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QUOTE(donpapachino @ Apr 13 2011, 10:53 AM)
which email to complaint, my jan cashback still not in. CS promised by 20th april.
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QUOTE(aeronlim @ Apr 13 2011, 11:24 AM)
yup, also want to know which email u complaint, as I tried using their website one, until now still havent any reply. My issue is register until now I still havent received anything cashback since the promotion starts.

Call their CS, like passing the ball, kick here and there, talk until I want to faint alrdy...
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To both.
customers_feedback_management@maybank.com.my
mgcc@maybank.com.my

Try call to Customer service at the same time. smile.gif
feizaiII
post Apr 13 2011, 12:29 PM

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Senior Member
3,310 posts

Joined: Apr 2005
QUOTE(beyond86 @ Apr 13 2011, 11:47 AM)
agree, besides, we are not yet finish talk, but they rushing to hang up our call. I know they concerned on their ranking, but atleast let us finish talk.
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When u call, pls ask for his/her name, and highlight what u want, and ask he/she give u feedback by a date.

This is important things to include in ur email, else, ur email also will redirect to the trash.

 

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