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 American Express® Cards v3, Treatpoints & Membership Rewards™

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a-ei-a
post Apr 10 2011, 07:03 PM

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Hi all,
Just to check, today I swipe my AMEX at Giant for Rm400; then when I try to fill petrol at Shell. Swipe the card three time with transaction approved thru but the pump has issue, end up charge Rm0 for 3 times. When try to swipe for fourth time, error message "Daily Transaction CL Reached".

Any idea what is the daily transaction CL about? My outstanding is not even 30% of my CC CL...

Thanks in advance. smile.gif

a-ei-a
post Apr 11 2011, 08:39 AM

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QUOTE(hye @ Apr 11 2011, 08:13 AM)
It is not so much of a actual CL but it is more like a safety feature which the bank implemented to protect customers against petrol stations frauds which used to be rampant several years back. Each time you swipe/insert card into the machine at the petrol station, the card takes away a certain credit limit which is about RM200-RM250 depending on the bank.

This amount is then recalculated based on the actual claim by petrol station/actual usage by the customer and the surplus is returned back to your CL.

In the event of the error ... sometimes the machine already sent the transaction request to the bank although you did not pump anything. Likely hood of erroneous claim is low, so don't worry too much. Swipe too many times on a particular day and actually it would seem to the bank that you are pumping too much petrol for your own personal use thus the bank blocks further transaction for petrol.

Hope my explanation clears things.
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Thanks hye for the explaination, but how long does the credit limit get holds? Is it release on daily basic? Kind of embarrassing to face this... sweat.gif
a-ei-a
post Apr 11 2011, 11:49 PM

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QUOTE(ronnie @ Apr 11 2011, 09:05 AM)
Within 1-2 days
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QUOTE(hye @ Apr 11 2011, 09:19 AM)
To be more technically precise, use your online banking system to "advise" you on whether the CL has been released or not. CL will be released once the petrol station submits their actual cc claims. It is not necessarily 1-2 days as this is only true if the station submits their actual claim at the end of every business day but there are times when they submit a few days later.

Normally, petrol stations submit their claims at the end of every business day so that they can get paid by the bank within the next 3-4 days later.

Honestly, you need not worry about this too much unless you are using like 90%-95% of your CL already.
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Frankly, I don't know how to check my current CL thru M2U. It seem the CL always display as it... hmm.gif


a-ei-a
post Apr 25 2011, 10:52 AM

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Is AMEX Express Pay include Manulife insurance payment?? Can't seem find in the express Pay enrollment form.. :|
a-ei-a
post Apr 26 2011, 10:29 AM

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QUOTE(David83 @ Apr 25 2011, 11:02 AM)
Express Pay is meant for utilities & telco bill right? For insurance, you should be referring back to the insurance company.
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QUOTE(WaCKy-Angel @ Apr 25 2011, 11:08 AM)
If im not wrong, Insurance companies doesnt accept Amex.
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QUOTE(beyond86 @ Apr 25 2011, 11:29 AM)
Ic, no wonder can't find any Insurance related to fill in the form.. sad.gif

From the website, seem Manulife not in the list.. sad.gif

Insurance:
Etiqa (not for installment)
www.motortakaful.com.my
a-ei-a
post Jan 1 2012, 10:27 PM

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Hi all,

How is the charge if I make purhase on Amazon using my AMEX? Is the charge as per exchange rate or more expensive compare to other (Master/Visa)?

Thank you for your feedback. smile.gif
a-ei-a
post Jan 2 2012, 12:50 AM

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QUOTE(MilesAndMore @ Jan 2 2012, 12:23 AM)
The exchange rate is determined by American Express and there will be a 2.5% admin charge from Maybank. And it will be more expensive than VISA/MasterCard.
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Sigh.. No 2.5% admin charge for VISA/Mastercard? sad.gif
a-ei-a
post Jan 2 2012, 01:02 AM

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QUOTE(Gen-X @ Jan 2 2012, 12:54 AM)
Erm. If let say it's RM500,

Pay by AMEX
RM500 * (0.5%+2.5%) = RM15

Pay by Mastercard
RM500 * 1% = RM5

Are we still getting 5X membership rewards?
If yes, RM500 * 5 = 2500 Points = RM12.50
RM15 - RM12.50 = RM2.50 = 0.5%

Pay via AMEX still cheaper right? hmm.gif
a-ei-a
post Jan 2 2012, 07:35 AM

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QUOTE(MilesAndMore @ Jan 2 2012, 01:49 AM)
5X membership rewards  or 5X Treatpoints ? What kind of AMEX are you using now ? Maybankard 2 Card AMEX ? If it is a Maybankard 2 Card AMEX, then it is 5X Treatpoints.

Anyway, we discussed this already last year (about paying for your order on Amazon.com using AMEX/MBB2 AMEX). Please read starting from this PAGE.
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IC, MBB Visa/Mastercard is preferred. Managed to change to pay via MBB Visa rather than AMEX. icon_rolleyes.gif

Mine is AMEX Gold, so it's Membership Rewards. smile.gif
a-ei-a
post Jan 2 2012, 01:17 PM

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QUOTE(MilesAndMore @ Jan 2 2012, 09:42 AM)
Luckily you've changed it to MBB VISA then. AMEX Gold gives only 2x MR for most transactions and this includes Amazon.com.
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Yea. Luckily manage to get the reply here on time and changed to MBB VISA. Thanks MilesAndMore. smile.gif


QUOTE(Gen-X @ Jan 2 2012, 12:16 PM)
5X MR for AMEX Gold Credit Card for Groceries, Petrol, Telephone Bills and some bookstore and NOT for online transactions. For general transactions, AMEX's AMEX earn the cardholder 2X TP or 1% returns.
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Ic, thanks for enlighten me. Now I know. XD

a-ei-a
post May 22 2012, 06:51 PM

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If I redeem the MR to pay off my credit card bill, will the amount redeem goes to my CC account or Maybank account? How long does the process will take?
a-ei-a
post May 22 2012, 07:11 PM

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QUOTE(cute_boboi @ May 22 2012, 07:06 PM)
Goes to settle that CC bill.
It takes about 1-3 working days to reflect in my online MBB2u previously.
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Ic, if my CC statemnt due date is on tomorrow does that mean I will get late charges then? 1-3 working days...
a-ei-a
post May 22 2012, 10:24 PM

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QUOTE(cute_boboi @ May 22 2012, 07:24 PM)
Hard to say, it depends on their backend processing system. You may try call in CS to ask how long it takes, if ok, to redeem and later if got late charges, to TRY ask them to waive it.

In my case, once got statement (20 days period), within first week I call to redeem. Then I know how much balance I need to pay. All settled before the due date.

My suggestion, is to redeem it next month to avoid possible trouble (manual work to follow up, frust, angry, waste time, waste tel money). Mark it down in calendar/outlook/appointment/handphone reminder.
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Yes you are right, it would take around 3 working day to credit the amount. The CS also suggest to redeem it at least one week before the statement due date. I will make the redemption next month. smile.gif
a-ei-a
post Jul 28 2012, 01:54 AM

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Is the SenHeng voucher redemption via MR points still available? hmm.gif

user posted image

http://www.americanexpress.com.my/membersh.../shopping2.html
a-ei-a
post Nov 30 2012, 12:21 AM

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QUOTE(ronnie @ Nov 27 2012, 01:28 PM)

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Is the rm300 capped at per month or per campaign period (1st Dec 2012 - 31st Jan 2013) level? hmm.gif
a-ei-a
post May 4 2015, 12:14 PM

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Hi all,
Last time I managed to convert my Membership Rewards to Maybank Treatpoints. I would like to know if can do the other way round? (Convert Treatspoints to Membership Rewards)
a-ei-a
post May 4 2015, 08:10 PM

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QUOTE(alexwsk @ May 4 2015, 07:07 PM)
no way
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Yea, verified with AMEX CS, there is no u-turn to convert back the MR to TP - was advised to redeem all TP instead.

 

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