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 American Express® Cards v3, Treatpoints & Membership Rewards™

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alexwsk
post Mar 14 2011, 03:44 PM

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QUOTE(beyond86 @ Mar 14 2011, 03:01 PM)
Hi, wan to ask tat, Amex Gold cc we using e-statement, which register in Maybank2u, so how about our new M2card? will they send hardcopy?
so from here, Amex gold e-statement, while M2card hardcopy, possible?
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new m2 shud be hardcopy, unless u subscribe to e-statement in m2u
ronnie
post Mar 14 2011, 03:47 PM

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Once you subscribe to e-Statement, the Maybankard2 statement also e-Statement....
beyond86
post Mar 14 2011, 04:09 PM

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QUOTE(ronnie @ Mar 14 2011, 04:47 PM)
Once you subscribe to e-Statement, the Maybankard2 statement also e-Statement....
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so in order to have hardcopy statement for M2card, we need to have to cancel Amex gold cc 1st, then request CS the hardcopy for M2card?


Added on March 14, 2011, 4:10 pm
QUOTE(beyond86 @ Mar 14 2011, 05:09 PM)
so in order to have hardcopy statement for M2card, we need to have to cancel Amex gold cc 1st, then request CS the hardcopy for M2card?
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this is because Amex gold cc must subscribe to e-statement or else charge RM2

This post has been edited by beyond86: Mar 14 2011, 04:10 PM
winner
post Mar 14 2011, 04:19 PM

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QUOTE(zenquix @ Mar 13 2011, 02:52 PM)
Anyone got their Jan cashback yet?
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As of today, I have not received the 15% cash back for January yet.

As for the dispute on the 15% cash back for December, Amex has replied via email that the cash back that Amex owes me will be credited into my account before the next statement date.

This post has been edited by winner: Mar 14 2011, 04:30 PM
wshoh
post Mar 14 2011, 06:59 PM

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QUOTE(winner @ Mar 14 2011, 04:19 PM)
As of today, I have not received the 15% cash back for January yet.

As for the dispute on the 15% cash back for December, Amex has replied via email that the cash back that Amex owes me will be credited into my account before the next statement date.
*
For reference purposes, I received my full RM150.00 cashback for January 2011 on 2/3/2011. December 2010 cashback received on 8/2/2011.

My February 2011 spending at the participating shopping malls was however split between my AMEX Gold CC (now in cold storage) and Maybankard 2 Amex (registered via SMS immediately upon receipt) - not sure how they will credit it. Thank God I have not had issues so far.


Added on March 14, 2011, 7:01 pm
QUOTE(zenquix @ Mar 13 2011, 02:52 PM)
Can someone share the Amex Gold CC CS number for overseas?
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Calls from Overseas 603-7844-3595 Global Assist 603-2031-7888

This post has been edited by wshoh: Mar 14 2011, 07:01 PM
Gen-X
post Mar 14 2011, 08:10 PM

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QUOTE(wshoh @ Mar 14 2011, 06:59 PM)
For reference purposes, I received my full RM150.00 cashback for January 2011 on 2/3/2011. December 2010 cashback received on 8/2/2011.

My February 2011 spending at the participating shopping malls was however split between my AMEX Gold CC (now in cold storage) and Maybankard 2 Amex (registered via SMS immediately upon receipt) - not sure how they will credit it. Thank God I have not had issues so far.


Added on March 14, 2011, 7:01 pm

Calls from Overseas 603-7844-3595 Global Assist 603-2031-7888
*
QUOTE(winner @ Mar 14 2011, 04:19 PM)
As of today, I have not received the 15% cash back for January yet.

As for the dispute on the 15% cash back for December, Amex has replied via email that the cash back that Amex owes me will be credited into my account before the next statement date.
*
winner: glad to know that you Janu cash back have been sorted out.

but as what wshoh mentioned, looks like you and me not getting our January cash back anytime soon.

I did call CS to today and asked about my January cash back and he said to wait for my statement end of the month.
TSzenquix
post Mar 15 2011, 10:24 AM

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QUOTE(wshoh @ Mar 14 2011, 06:59 PM)
Calls from Overseas 603-7844-3595 Global Assist 603-2031-7888
*
QUOTE(Gen-X @ Mar 14 2011, 08:10 PM)
winner: glad to know that you Janu cash back have been sorted out.

but as what wshoh mentioned, looks like you and me not getting our January cash back anytime soon.

I did call CS to today and asked about my January cash back and he said to wait for my statement end of the month.
*
Thanks for the number. CS told me to wait for next month. mad.gif

Gut feeling tells me PROBLEM!
dopp
post Mar 15 2011, 11:33 AM

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Not only that MAYBANK sometimes 'forgot' to pay for my autobills
winner
post Mar 15 2011, 02:56 PM

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QUOTE(Gen-X @ Mar 14 2011, 08:10 PM)
winner: glad to know that you Janu cash back have been sorted out.
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It's the cash back for December, not January. Anyway, I am still waiting for the 15% cash back for January.
lalachong
post Mar 15 2011, 03:41 PM

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QUOTE(Gen-X @ Mar 14 2011, 08:10 PM)
winner: glad to know that you Janu cash back have been sorted out.

but as what wshoh mentioned, looks like you and me not getting our January cash back anytime soon.

I did call CS to today and asked about my January cash back and he said to wait for my statement end of the month.
*
Hmmm i just wrote to the amex and also fax to them... this is too much for my end... will cancel it once i get the rebate!!!

good to hear that winner will be getting his rebate...
alexwsk
post Mar 15 2011, 04:17 PM

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seems like lots of problems with jan cash back
donpapachino
post Mar 15 2011, 06:17 PM

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im also still waiting for my jan 15% cashback. made a big spendiing on 6th january, still no sign of it.
winner
post Mar 15 2011, 07:39 PM

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QUOTE(lalachong @ Mar 15 2011, 03:41 PM)
Hmmm i just wrote to the amex and also fax to them... this is too much for my end... will cancel it once i get the rebate!!!

good to hear that winner will be getting his rebate...
*
I will definitely cancel my Amex Gold cc once I receive the 15% cash back for February.

The previous 10x points promotion also gave me a lot of problems. I had to chase Amex CS officers and kept sending emails to them then only the 10x points were fully credited into my account. It took 6 months for me to fight for my rights and get the 10x points in full.
CP88
post Mar 15 2011, 11:09 PM

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QUOTE(winner @ Mar 15 2011, 07:39 PM)
I will definitely cancel my Amex Gold cc once I receive the 15% cash back for February.

The previous 10x points promotion also gave me a lot of problems. I had to chase Amex CS officers and kept sending emails to them then only the 10x points were fully credited into my account. It took 6 months for me to fight for my rights and get the 10x points in full.
*
Gosh. Looks like a lot of problems created with the 10x promotions n 15% discount. I wonder the 5% rebates for MB2 CC would create such a hassle. Anyone care 2 share on the 5% rebates on weekends? notworthy.gif
ronnie
post Mar 15 2011, 11:21 PM

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QUOTE(CP88 @ Mar 15 2011, 11:09 PM)
Gosh. Looks like a lot of problems created with the 10x promotions n 15% discount. I wonder the 5% rebates for MB2 CC would create such a hassle. Anyone care 2 share on the 5% rebates on weekends? notworthy.gif
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The 5% weekend rebate is credited every month end... without fail and perfect calculation. Definitely worth it !!! rclxms.gif icon_rolleyes.gif
saw2001
post Mar 15 2011, 11:43 PM

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Edited

This post has been edited by saw2001: Mar 15 2011, 11:47 PM
beyond86
post Mar 16 2011, 11:36 AM

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called to ask CS, m2card can hardcopy statement while amex gold cc e-statement
choonkeong
post Mar 16 2011, 02:34 PM

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I used my Maybankard 2 Amex since 29-01-2010 (Purposely on Sat and Sun). Until now no cash back in yet and even TP also none.
I called MBB more than 10 times since 18-02-2011 which is my billing date.
Everytime I called, they said that they are going to log a report for me.
The last time I called, they asked me to wait for the next statement.
ronnie
post Mar 16 2011, 03:10 PM

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QUOTE(choonkeong @ Mar 16 2011, 02:34 PM)
I used my Maybankard 2 Amex since 29-01-2010 (Purposely on Sat and Sun). Until now no cash back in yet and even TP also none.
I called MBB more than 10 times since 18-02-2011 which is my billing date.
Everytime I called, they said that they are going to log a report for me.
The last time I called, they asked me to wait for the next statement.
*
You should receive the 5% weekend rebate on 31 Jan 2011 and 28 Feb 2011
CP88
post Mar 16 2011, 10:07 PM

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QUOTE(ronnie @ Mar 15 2011, 11:21 PM)
The 5% weekend rebate is credited every month end... without fail and perfect calculation. Definitely worth it !!!  rclxms.gif  icon_rolleyes.gif
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QUOTE(choonkeong @ Mar 16 2011, 02:34 PM)
I used my Maybankard 2 Amex since 29-01-2010 (Purposely on Sat and Sun). Until now no cash back in yet and even TP also none.
I called MBB more than 10 times since 18-02-2011 which is my billing date.
Everytime I called, they said that they are going to log a report for me.
The last time I called, they asked me to wait for the next statement.
*
Wow two different version of ppl comments. I wonder where is the consistency of MBB. hmm.gif

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