I juz oder DEKA water heater last week. Not sure what model it is but it complete with pump and shower. They juz install it last 2 days. The pump is too noisy and can woke my parents from a sleep. Haissh! Tonight my family complain that water heater not functioning. I col the dealer CIMA LIGHTNING and they will arrange onsite service next week. After tiaw him they agree to repair it tomorrow. But its not directly from DEKA. The servce is from the dealer technician it self. I want report to DEKA servce centre but there is no address in the warranty card. They juz put a phne num only. I reaaly piss off with the product and servce. Can i make complain and get my right to PUSAT HAK PENGGUNA?