indeed..price,service and management sucks!im using indoor and outdoor filter since 2005 and they adv me to change cartridge every year so i did.but most of the time when they change i can see the new cartridge seems like recyle.be aware of the cartridge peeps!!and the water pressure become very slow.when i call the HQ,they ask me to BUY a new one.i juz change last month!what the hell?theres no waranty for the cartridge.the management of this co showing they dont care and appreciate loyal customer.sooo frustrated i can say.now im happy using other cheaper n far better brand waterco.
waterco vs bacfree vs diamond