I can vouch for this also. Sent a lot of Acer's in for warranty after both RAM and Hard Disk upgraded, without much problems.

The tampering/parts switching is a problem especially if you source your laptops from certain places in Lowyat. Their spec would never be the same as what's stated in the box, and sometimes you get conned by getting old parts instead of new when you buy certain upgrades.

They especially like acer because of the very low entry price.

As for the perception of Acer...

Ever wondered how Acer manages to time and again low blow almost everyone in the market? The answer is Crapware. I've used Dell, HP and Lenovo, and Acer always manages to put in more crapware that all three combines. I mean, yes, understandable if you are installing your own branded software (Facial recognition, wireless manager etc) but Acer always manages to put in extras so much that some overlaps each other.

Those crapware however subsidizes the price of Acer, so it is lower. Among the things you'd always find on a new install Acer are :-

• Microsoft® Office Trial (Service Pack 2)
• Microsoft® Works 9
• Adobe® Flash® Player 10
• Adobe® Reader® 9.1
• eSobi™
• Google™ Setup
• Google Toolbar™
• Norton™ Online Backup
• McAfee® Internet Security Suite Trial
• MyWinLocker®
• NTI Media Maker™
• Oberon GameZone (except US, Canada, Hong Kong, Korea)
• Skype™
• eBay®

This does not take into account the other Acer branded software. However, spend some time reconfiguring, and uninstalling crapware makes your system a lot better..