Hello all,

I had posted an inquiry in the main post but did not get any response so I am trying my luck here.

I made an online purchase (something like a planner) on early Dec 2010. HK E-Tracking confirm the registered parcel had been shipped since 13 December. So far until today, I had yet to receive the parcel.

I had called up the Main Post Office and managed to chat with the Officer In Charged. The officer confirmed that they had not receive the parcel and they said the parcel may lost in transit. I called every 2 days. Until today, still no.

I had contacted the merchant. They had checked with their HK Post but there is not much they can do in terms of tracking the whereabout of the parcel. They asked me to wait for 2 months for the HK Post to fully investigate this matter. 2 months!!!

Bcuz I am paying via CC. Do you think I should raise disrepancy with my Bank?

raise disrepancy with bank if you're being cheated (like paypal dispute service) but im sure that bank has some cut time like how many days after your credit card has been charged so that they can take action. if you're too late and doesnt have any proof that you've been cheated, then probably bank cant do any chargebacks.

mine 9dec till now = lost = thank u pos malaysia

I don't think I am being cheated as it is not just my parcel is affected, but all inwards HK parcels. I am not sure why.

I just contact the Officer In Charged. Still nothing. I asked whether can annouce that the parcel is lost. They can't and are afraid to do so, asked me wait further.

About the disrepancy, I think I am too late. If you still have the chance to raise (due to the above reason, not being cheated), will you raise?