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P1 self care payment problems, anyone experienced it?
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 Jan 11 2011, 02:33 PM, updated 5 years ago
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#1
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 Getting Started 
Group: Junior Member
Posts: 265 Joined: Mar 2010  
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just now i was doing my payment for my P1 by credit card via P1 self care....
i filled in everything as required and at the end all i get is "Session ended. payment failed." i tried so many times still the same results... payment is not made... what could be the problems?  |
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Jan 13 2011, 02:37 PM
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#2
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 Getting Started
Group: Junior Member
Posts: 116 Joined: Jan 2003
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You have to get a security code from issuer bank.
If not mistaken, can be done via online or ATM machine. |
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Jan 16 2011, 02:23 PM
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#3
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 Getting Started
Group: Junior Member
Posts: 204 Joined: Jan 2011 
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Hey TS, I experienced this before.. after I key in the security code and safe code, end up the screen error. I tried 2 more times again, same.
After 1 week later, I checked my credit card statement, there was RM198, RM 198, RM 198 charge to me (totally RM 596). the solution is: since already paid for many months, I called the P1 customer service to explain and let them know I've already paid 2 months bill plus 4 months in advance ! In short, P1 connection is slow, that's why failed to pay. Next time when you going to pay , pls find a better connection. |
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