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Steam Steam Promotion, Discussion and FAQ Thread V6, Read latest post for latest promotion

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exentric_nova
post May 3 2011, 07:25 PM

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From: Semenyih


Does anyone having problem logging in? I haven't logged in a long while and I did yesterday to purchase DA but today I can't log in. I can't exactly remember my password (have a whole bunch for different website) but I did try the combination I did yesterday and no luck. Can't use the reset password too as after enter new password, Steam says can't process my request. sad.gif
exentric_nova
post May 3 2011, 08:09 PM

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From: Semenyih


QUOTE(Vigilant @ May 3 2011, 08:02 PM)
Assuming you got your password right, it might be a connection problem.

This happens from time to time, sometimes changing your ISP IP address might help. eg: from 218.111.*.* to 175.145.* or vice versa. This is just example. Different subscription package/area might have different IP block.

Another known workaround method is to use Hotspot Shield, a VPN/Proxy. Guide is available on the 1st page.
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I thought of that too so I tried it on their web, no luck. Worse still reset password is only the app, not available on the web.
exentric_nova
post May 4 2011, 07:02 PM

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From: Semenyih


Argh I hate contacting Steam Support. They're fking damn slow replying. I still can't login or reset my password vmad.gif
exentric_nova
post May 4 2011, 07:22 PM

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QUOTE(Deimos Tel`Arin @ May 4 2011, 07:17 PM)
what happened? O_O
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I logged in a few days back to buy DA after a few month not touching my Steam (laptop kaput). After that long while, I don't exactly remember my password anymore but still somehow manage to login after a few try to buy DA. Then yesterday I try again to see what's on sale, but no luck. Tried all sort of password I normally used and still can't login. So I try reset password. After receive email with the code, enter it into Steam, enter new password, it says 'Steam cannot process your request. Please try again later'. ohmy.gif
Tried resetting a lot of times since yesterday still can't get it to work.
exentric_nova
post May 4 2011, 07:42 PM

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Senior Member
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Joined: Jan 2003
From: Semenyih


QUOTE(Deimos Tel`Arin @ May 4 2011, 07:34 PM)
deng, that's weird. O_O

first time i see that the password reset by email failed. >_<

when did you submit the support ticket? it usually takes them a day to reply.
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It'll be 24 hours in about 30 minutes sweat.gif

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